Dropped into the dealership for help with reconnecting my Car Play, it hadn’t worked in a few days and I was lost without it. Joey was awesome he showed me how to reset my Civics system and it worked!! I am so happy now! THANK YOU AGAIN JOEY!

Service was quick, and the guy helping me was nice, but i was a little disappointed that they did not fix the alert messages on the dash screen.

Excellent customer service! Brenda was my service provider for my oil change and she was very friendly and engaged. She answered all my questions in a positive manner.

Jimmie was great and addressed all my concerns. He went above and beyond service and escalated my warranty to finance. All issues were resolved. Thanks!!

I would recommend autonations Honda Roseville to a friend it was such an easy process especially with being able to bring my kids with me and take them along in the test drive. what sealed the deal was the play area for the kids as well. Working with ray made my boyfriend and I feel confident in what car we were choosing for our family.

Brenda was very accommodating and was very thorough in explaining the details of the services being done to my vehicle. I also like how the technicians will send a short video of their assessment—transparency is very valuable these days.

Thank you Peter you are awesome, Helping us find a such beautiful car. We really love it! We purchased it last week September 16. Great service! We are highly recommend Autonation Honda Roseville.

I made an appointment for 1 so I would not have to wait then they said it should be 3 before they get started and I was quoted 98.99 for the maintenance service over the phone and when I get there it was 156 I ended up leaving and got an appointment at a different honda

Was looking for a Honda HRV-EXL and with shortage on vehicles had to wait a few months. Roseville Honda was extremely helpful through out the whole process. When my vehicle came in the process with sales and finance was extremely helpful and straight forward.

The staff is really good and supportive. They are very professional and will try their best to get you best deal.

Your Service Mechanics RUINED my 2009 Ridgeline,

Excellent service.

Quick and thorough and very pleasant personnel

Staff answered all the unending questions I had. They were professional and patient. I’ll continue to get service done there.

We had a battery failure that was covered under warranty. We dropped off the vehicle after hours through their easy process, and they had replaced the part by 9AM the next morning. Quick and courteous, following through on their word. Plus conveniently located just off the freeway in Roseville.

Had a great experience working with Kristy and the Finance team. One of the few places not price gouging their customers today. Every other place was doing $5,000 or more in “dealer markup” fees just because of the market and really that seems dishonest. Roseville Honda didn’t do that. Thanks!

My credit was ran four times and I was not shown the four options of credit offered. I have called four times requesting the information in writing and I have been told I'd be called back. To date, they have not called back and I continously have called with no results. My next step will have to be driving there to get the information in person. I'm very dissatisfied with the lack of disclosure regarding my credit inquiries as well as the small but significant issue that my car is without any floor mats. For the price paid, floor mats should be a given. I'll be in next week to rectify these issues and once rectified, I'll revise my review. As of now, I am very disappointed and unimpressed.

Went to Honda to have our Odyssey looked at. Bought the car in January and one day in September we started the car and several lights came on all at once - LDW, FCW, ABS and traction control. We found out that this is a known and ongoing issue with 2014 Honda Odysseys and it is a faulty wheel sensor - simple inexpensive fix - probably less than $300. When we took the van in, Honda wanted to charge us $180 for EACH light diagnostic!! We told them that it should be one diagnostic since they all came on at one time and since this isn’t anything new for this type of car but no, they insisted that it was “coincidence” that all the lights came on at the same exact time and thus needed a minimum of 3 diagnoses. Seriously? Do they think we’re stupid? I cannot believe that companies operate like this and stay in business. Running a business in such a dishonest manner should be considered a crime. They prey on people who aren’t car savvy and it’s really disgusting. I told them I’d take my car somewhere else and they handed me my keys back without another word. Guess what? I took my car somewhere else and sure enough, $100 for ONE diagnostic and $160 for parts and labor.

It took about 6 hours to buy a car. Bought a brand new 2021 Honda and traded in our old Honda. We were very clear and explicit about wanting our plates back after we turned in our old Honda. A couple weeks go by and we call in. Our plates were lost or given away, we never got them back.

Excellent service in a timely fashion from service writer to technicians.

I brought my plug in hydrid Honda Clarity to this dealership for an oil change and tire rotation. I felt like I was in and out in pretty good time and appreciated that immensely! they have a coffee bar (complimentary) which is nice.

The call center who assists with scheduling service appointments do not appear to be in alignment with the dealer when it comes to pricing for service maintenance.

I recently had a great experience at AutoNation Honda Roseville. Staff was honest, no haggling, and very helpful! I highly suggest shopping for a vehicle here.

I bought my car in March 2022 and have not been satisfied with their customer service since. First I purchased a few of the extended warranties and have had nothing but issues. I was told I could terminate them and receive a refund in the future, however that is not the case. Second, I did not receive the full sport package that I paid for and when I attempted to contact them about it my requests were never returned. I will never go back there to buy another car again.

Great experience, on time

I had a great experience at Honda my salesmen Kevin was great at answering all of my questions and concerns. He was very informative about the car and comparing vehicles to give me a better perspective to pick which one. It was a smooth process when purchasing my vehicle.

AutoNation Honda Roseville is a very pleasant place to do business. Very nice people and they try to please. The sales girl Kristy was awesome. Very friendly and helpful. It was so nice to go to a place where people seem to really care about your needs. Would highly recommend to anyone.

Great Honda dealership. No mark-up. Easy and smooth.

We had a great experience purchasing not one but 2 vehicles at AutoNation Honda! Ares Gisawi greeted us when we stopped by. Ares was very knowledgeable, genuine, & was a professional from beginning to end. We didn't feel pressured at all to purchase a vehicle. We are very pleased with vehicles we've got & the entire buying experience with Ares & AutoNation Honda! Will definitely go back for future needs & will refer them to anyone at anytime!!!

HEY PARTS GUYS, PICK UP THE PHONE!! I've tried calling on and off and I can NEVER get help over the phone, I am ALWAYS put on hold and never answered. At my job if you don't answer the phone you get reprimanded. PICK. UP. YOUR. PHONE. CALLS. AND. HIRE. MORE. PEOPLE.

Took my 2008 Honda Accord in to have a new key fob programmed. Check in was quick and easy. The service representative that was assigned to the job was very friendly, professional and well prepared. The work was performed much faster than expected. They even reset the code on my stereo and gave a courtesy car wash. Texted when it was ready for pick-up. Overall an outstanding experience.

Jimmy was my advisor today and his customer service was impecable. Thank you!

I really love the car! Mason Sprague was great and helpful throughout the entire process. Definitely would recommend him to anyone else wanting to purchase a car. The time I went before him, it seemed like the worker was skeptical I was going to buy a car and wasn’t that helpful. Mason was on top of it. He addressed all the questions and concerns that I had. Overall had a great experience with him. I will say when I had expressed that I did not want any add ons, the reaction I had received was intense and unnecessary. I understand they make money off the add ons of the protection warranties but I simply did not want to add it on.

All I have to say is, $55 hose repair, $1200 bill. that’s right, I felt extremely screwed over because of the high labor cost of changing a simple AC hose. Not to mention it was right before the weekend and I had to leave the car overnight because they didn’t have it in stock. This house was for a very common Honda Odyssey that they should’ve had in stock. Since I was traveling out of town, I had to leave my car over the weekend, which also added a super inconvenient factor. I’ve been to this dealership before for service, and I felt they did a good job, but this time I felt like I got robbed big-time. Due to this experience, not only will I not return to the dealership for any future repair, but I will also not ever purchase a vehicle there ever again. I will also not recommend them to anybody. Also, of course, as the car is getting repaired, I received multiple emails about them, wanting to purchase it back to try to sell me a new car. Already the bill being very high, I felt that this was very insulting. The representative that help me, Werner, was also not very helpful at all, as he lied about the overall potential cost. I also asked them to examine all of the doors on the car as they’ve been sticking lately, that did not get done. Also, I requested another key fob to be generated for me, also, not completed. The only response I got back was that I had to set up a new appointment. Highly disappointed in this place.

Purchased a 2015 Infiniti QX60... The help with decision making, laid back sales, great financing work, pleasant atmosphere, made this a great experience. Thanks, Nowaf! Great working/chatting with you!

Mercedes has poor customer service skills. Rude and condescending. I’ve always had a pretty great experience here in the past, but she was terrible when I was asking for clarity because I didn’t understand the answer she was providing. I ended up not booking my appt because I didn’t need help from someone who is not in the interest of being patient with others.

We sold our car to AutoNation Honda. It was a very smooth transaction and we received a very fair price for it.

My representative Darius was outstanding. I got checked in immediately. He kept me informed of everything that was going on. Darius got me checked out expeditiously while throughly going over the report involving my car. Altogether I was there about two hours. It is such a great piece of mind knowing when I drive away my car is in great running condition.

I had an oil change scheduled last Saturday and Joe my attendant we phenomenal! He gave me regular updates and was able to find a coupon I was eligible for. He didn't try to push me to get things done but was honest about upcoming expected work that I'll need to get done. To top it off, my oil change was completed much sooner than anticipated. Thank you Joe and AutoNation Honda Roseville!

Great Service with Joey. Knowledgeable and good communicator.

From the first phone call I made to sales, speaking with Peter, to closing the deal and go over the details with Wes, my experience was above and beyond my expectations. If you are looking to purchase a vehicle, Autonation Honda is the place to go.

Thomas Condon was a great pleasure to work with. My fiancé and I are very grateful to him for finding us an affordable family car and for the hospitality he provided to us as well ! 10 out of 10 experience would highly recommend to friends and family .

My wife and I have bought multiple vehicles at this location over the years and each time its has been a nice process. They seem to try hard to compete when comparing their pricing and inventory with so many other searches you might perform on the internet.

Darius was pleasant and kept me informed of my wait time

Gary was honest and the price was great

Used car prices are high and more expensive than new ones. Need to decrease them, never appreciated

good friendly service, very fast worked with David to get our Pilot serviced, Thanks

Amazing service. I was in and out with car service. Took 75 min total.

Great service with helpful, friendly staff!

Loved how smoothly it went. I previously had an appt with Auburn Honda with Michelle, made it days before and she double booked us, and on top of that, the pilot we were interested in was already spoken for by the other appt. We asked before driving there if it was available and she lied and said it was. And then I’ll not have me quote of my total loan left on my trade in. Roseville have me thousands more for my trade in and got excellent service. It was red carpet by Roseville and will be returning next month for my son’s birthday car.

I had a great experience . Emmanuel was very nice and went out of his way to help me. He was honest with me during the whole process. Jonas, in Finance was also great. He was very nice and helpful thru the process. Going above and beyond to help me with the paperwork.

Even though I had already been pre-approved for a small loan through my credit union and had already interacted with the dealership about the vehicle that I wanted online, I thought I'd be in and out when I went to pick up the car. Instead, my family and I still had to wait to see the finance guy. All in all we were at the dealership for nearly 4 hours. I still don't know why. Their warranty was really pushed and pushed on us (you know, here comes the supervisor (the "second guy")), even though we had already explained to the finance person why we didn't need it or want it. After all other persuasion failed, the "second guy" finally admitted to us that by purchasing the warranty, it would be likened to a charitable act for their mechanics, who don't get paid if there is no car to work on (even though by purchasing it, it would put our family at a financial and time disadvantage (as we keep a "fully-funded car repair savings fund" and would have to drive 5 hours round trip to have the car worked at this dealership). The "second guy" also made a snide remark about "Dave Ramsey", whose advice we told him we follow (I know, I know, except for getting this small loan), which was "low" and unnecessary. This makes private party buying much more appealing, but I'm still "old school" enough to think that if I need a "deep pocket" to sue over a "lemon", the dealership is still the best place for that. All in all, the sales person and the first finance guy were fantastic and a pleasure to work with, the finance guys' supervisor was a jerk, and the process was long and tedious. Par for the course, I guess.

Had a great experience here, sales people were not pushy at all, helped me find what I was looking for and very responsive to all of my questions and follow ups.

The only bright spot was Andrew he was completely professional and nice. He provided information as he got it about what was going on with the car. I would’ve given more stars if it weren’t for when my wife came and got her car the first time they told her her car was outside and it wasn’t. She wandered around looking for her car and no one offered to help find it. She had to walk all over the dealership just to find someone to help her find her car. Andrew was off that day. I think something needs to change with how people come and pick up their cars when they come it should be brought up to the service drive so the customer doesn’t have to walk around looking for their car.

When I left the dealership after my oil change I would have given 5 stars however since then I have noticed my mpg is dropping like a rock. From 356 mpg per tank down to 309. Nothing about my driving has changed. When I call in for my service advisor (3x now) I get put on hold and no one picks up. Can’t even leave a message. If you answer the phone and put someone on hold for 10 minutes you should check back it’s common courtesy.

The sales people are not super pushy like other dealerships, and they didn't give me the run around like other dealerships I’ve experienced in the past. Nice people, good cars, and great service.

Great service, honest service advisors, would definitely recommend

Thank you to Jason in Internet Sales to AJ in finance and the finance manager Matt when we had questions a few days later, your people skills are great. The buying process was painless and we will recommend AutoNation to anyone that's looking for a Honda.

Autonation honda is the best! Especially the customer service my family and I receive when we go in,we have been coming to autonation honda for over 7 years. Marco and Westley have always been so awesome to my family and I with anything we needed. From buying cars from then or selling our car to them. Thomas was also great! Very informative and worked hard to get us the best deal we were comfortable with. And Eddie from the service department always takes care of us and makes sure our cars are running smoothly and are safe to drive, always make sure they get cleaned and up to date on any recalls we may have. Buying cars from autonatiin honda is just a plus, we continue to come back because they make us feel like family!

My salesmen Joe lerma was awesome he went above and beyond with helping my get my wife’s new 2022 civic si she wanted red and he got one locked in for us! He was straight forward through the whole process. The price I agreed on was the price I paid once I got into the dealership. The whole time he was just a text message away and answered any questions I had about the car while it was in transit to the dealership.

Fast quick very friendly service. Explained everything to us.

Always have the best service and treatment at this Dealership!

Great customer service. We would recommend to everyone.

Best dealership I’ve ever dealt with to both purchase a Honda vehicle from and servicing my vehicle! They are very courteous, friendly, and professional staff! Especially my service advisor, Jimmie Le at AutoNation Honda Roseville, who always provides such excellent customer service!

I bought a 2010 Lexus IS350 around last month under the agreement that the scratches and soon after the fender liner ,which I was not informed during the sale, were going to be fixed. I went back to the dealership to get the issue resolved after 2 weeks but the salesman said they would have to order the part and then they would fix it. So I had to go back. Its a 2 hour drive going back and forth. Its been 2 more weeks and the car salesman has left my message on read and hasnt called me back since. Selling the car is the bare minimum of a car deal but honoring your word is another level. Very disappointing.

Mark-ups on cars and supply chain perfectionist. Used car prices are higher than the new cars. I do not appreciate the expensive prices nor the new ones. I was forced to buy a used car at a high price, lost $10k. Horrible prices. Stay away

Mark-ups on cars and supply chain perfectionist. Used car prices are higher than the new cars. I do not appreciate the expensive prices nor the new ones. I was forced to buy a used car at a high price, lost $10k. Horrible prices. Stay away

good job!!

Friendly knowledgeable staff. Good coffee, and nice quiet waiting room that smelled good. Brenda answered all my questions, and didn't pressure me to get service done. I will be returning to get my car serviced as soon as possible.

If you sign up on the website will send you coupons. I got 11% off my oil change. They have free Wi-Fi free cell phone chargers. Lots of space to physical distance while waiting. Make sure to look at the new models on display, they are so pretty! On my last visit yesterday my service advisor was Samantha and she was great. She kept me informed on progress and everything that was due for my vehicle. They were prompt and service was done properly, my car was washed and returned in good time.

Samantha was very clear and explained everything with great detail. She was super honest and explained everything up front. I have an older Honda that has an airbag issue, and she explain how expensive airbags can get. It was discovered it was just a minor detail and she ordered the part for me same day. Excellent service

I take my Honda Accord to Roseville Honda for 5,000 mile servicing. The appointment system is very efficient, the time from arrival to the completion of the service is good. My advisors, Darius and James, are excellent.

Mi esposa y yo, hace 3 semanas atrás adquirimos un Honda Pilot en este consensionario y nos atendieron muy bien, las 2 personas que nos atendieron fueron muy amables y respondían todas nuestras preguntas. El carro nos lo entregaron muy limpio. Lo recomiendo.

I had a wonderful experience they were willing to work with my budget and didn't let that change the way the treated me.

Showed up today trying to purchase a vehicle at Honda Roseville on 8/31/22 at 1430 hours. We stood at the front desk for over approximately 15 minutes and no one ever showed up. There were employees walking around who passed right by us, but not one person asked if we needed help. Definitely was not busy at all inside so we just left and across the street and purchased a Toyota instead. Horrible experience here. Would not recommend.

They were able to get me in earlier than scheduled. Brenda kept me apprised of the vehicle's status and options and the repair was must simpler rhan expected. I was able to get the car back that afternoon. Very pleased.

I have been going to AutoNation Honda for almost a decade now and always get world class service. James Harding has been helping me since day one and he's the reason I keep coming back. Kyle has helped me twice now, since James wasn't there, and he is also great. Kyle exemplifies what "customer service" is all about. Thank you for your help!

Love Honda Roseville, will continue to come back anytime I need a new car!

Very great experience! Highly recommended.

I prefer to go to this dealership for vehicle purchases and maintenance services. People often remark on the relatively higher cost of going to a dealership. In my experience I have gotten what I pay for. Quality vehicles and services that the dealership stands behind. I have purchased my last two cars from here and will likely do the same in the future, depending on the availability of electric vehicles given the trajectory of the automobile industry. Thank you Honda!

Excellent customer service with Dave.. Came in for oil change tire rotation to see why my tires were making a loud noise. Last time I was there they didn't feel them so my tires were flat. Dave took care of everything Again impeccable customer service from Dave.

Mason at Autowest Honda was great! No pressure, helpful, knowledgeable, and took his time to answer all of my questions.

Chris our salesperson was outstanding and went beyond to help us. AJ in finance was also outstanding and really helped us with the right information to make the best decision. Even after we purchased the vehicle both of these gentlemen answered and returned calls from me to answer follow up questions a week later.

Last service was nice because I was invited to a event. They always busy and your appointments get move often but I gonna give them extra changes to make better..for now is gonna be 3 stars..

they do such a great job making me feel heard and taken care of. we have always bought honda care for our cars so it's the only place I go. I have never had a bad experience

Back in 2017 we purchased a brand new 2017 HRV. This car has been a great until now, because the paint is peeling off. I will update you all with the progress of our repair soon. On 8/29/2022 I brought the car to autoNation Honda in Roseville where they have a staff member from caliber collision on site to document all the peeling damage and turns it into Honda warranty department. So far the caliber collision estimator found paint peeling on the tailgate, roof. and driver side fender. The estimator said that the repaint would be guaranteed for as long as I own the car. 8/30/2022 Hey Michael, you inspected my 2017 Honda HRV yesterday and found paint peeling on the roof, tailgate, and driver side fender. When you send the information into the Honda warranty center are you recommending a repaint for the entire vehicle, since the failed paint from the factory was used for the entire car? Thank you, 8/30/2022 Michael wrote, “No sir just the panel that are peeling.” 8/30/2022 Michael how long before the painting repairs are done? 8/30/2022 Once we get the go ahead about 10/15 work days 9/6/2022 I am Still waiting for a response on the approval from caliber collision and the Honda warranty department 9/9/2022 scheduled to take car in for repaint on 9/13/2022. No rental provided by autonation Honda.

Very professional and friendly staff. Engine and Cabin Filter change labor cost could be lower than charged to me. I won't be bothering staff and would rather replace it myself.

I was there for and oil 🛢 change and I have a flat tire. and the service was fantastic. I really appreciate Jonny Oconnell for his helped. Jonny Oconnell took care of the problem and it was fast and very well done . thanks Honda Dealership at Roseville for hace Jonny Oconnell as a employee. I will keep bringing my business to this dealership again and again.

Quick, courteous, friendly and efficient. Thomas was excellent. Thank you!

Everyone was very helpful and helped us get into the car we wanted. I would definitely go back to Honda Roseville to purchase a vehicle again.

Samantha in the service department is amazing! She took the time to listen to our issue and completely took care of us! Excellent customer service!

I have been a dedicated customer to AutoNation Honda Roseville dating back to 2014 as they have always given me exemplary service, knowledge, and expertise each and every time. I have purchased two vehicles through them and have always gone here for periodic oil changes and other necessary work done. I had an incident during the afternoon of Thursday 08/04/2022 where my vehicle wouldn't start! In this situation, I had to have my Honda Accord towed to the dealership. I arrived around 6:15pm (15 minutes after the service department closed for the day) but fortunately, one of the supervisors took my key and I told him the reason why I was dropping my vehicle off. Jump forward the next day on Friday 08/05/2022 and my service advisor, Jimmie Le (whom I have worked with for several years) took care of me. Not only did he quote me on an ETA (which was that same day) but he gave me options whether to choose an aftermarket or an OEM (new) starter. I opted for the OEM as it is more of a flawless piece which will not give me issues or unknown codes later on. By 4:00pm that day, my car was ready for pickup. Not to mention, it was given a wash and started as good as new. Props to Jimmie Le for his amazing customer service as well as the employees in the service department of Autonation Honda Roseville for getting my Accord back on the road in a quick and timely manner.

Good service but a little pricey

Thank you AutoNation. As a recent widow who never had to engage in the paperwork process of buying a car, AutoNation couldn’t have made me feel more comfortable during my purchase. Their offices were bright and airy. My SalesRep, Kristy Lafleur, had the SUV up front and ready to test drive when I arrived. She ensured I was escorted at all times. Kristy knew the Honda Pilot I was buying from the inside out and answered my every question, which put me at ease. She also minimized my wait time as much as possible - the Honda Pilot was immaculate, paper-plated and ready to go when I was! Jonas, from the Finance Dept, was low-key, personable and answered all my questions - even emphasizing some things I didn’t have clue to ask about! The Pilot is a great SUV and I am convinced AutoNation was the right dealership for me.

Very quick service, very thankful they fixed the dented splash guard underneath my car !! pretty cool they were able to send me videos/ pictures throughout the process… will come back!!

My service rep was very helpful. He got my vehicle in and out quicker than expected.

Am cumpărat la ei auto ! Nu au făcut reducere nici UNU dolar ! Nuștiu dacă mai cumpăr ceva de la ei !

Joseph, aka Joey, is an outstanding addition to the staff at AutoNation Honda Roseville. We felt very confident in his abilities to remedy the issue with our Honda Civic. He communicated everything that would be done to fix the issue and it was done in a very timely manner--that day even. He worked very hard to do this for us as this Honda is our only means of transportation, we live quite a distance away from Roseville, and we really didn't have the means to rent a car that day. Everything and more was completed and we felt safe and comfortable to drive home. Joey is very friendly and willing to make his customers happy. The facilities are very clean and comfortable with quite a few places to eat nearby. We highly recommend this facility, especially Joey.

Steve was professional, courteous, and genuine. I appreciated the opportunity to work with him. He even accommodated us earlier in the day so we could get to our sons school on time. I would 100% come back just to work with Steve.

Joseph, aka Joey, is an outstanding addition to the staff at AutoNation Honda Roseville. We felt very confident in his abilities to remedy the issue with our Honda Civic. He communicated everything that would be done to fix the issue and it was done in a very timely manner--that day even. He worked very hard to do this for us as this Honda is our only means of transportation, we live quite a distance away from Roseville, and we really didn't have the means to rent a car that day. Everything and more was completed and we felt safe and comfortable to drive home. Joey is very friendly and willing to make his customers happy. The facilities are very clean and comfortable with quite a few places to eat nearby. We highly recommend this facility, especially Joey.

Sold my vehicle to Honda Auto Nation. I received a fair price and the whole transaction was done in a few hours. I appreciate James for getting me the best price available. All the salespersons were very helpful and professional. I will definitely recommend this dealership

Spencer was great. He got my 2019 ram classic out of detail so I could test drive it. My whole experience was so easy and the 5 day or 250 mile no questions asked return policy helped ease mr mind for a large purchase. Autonation is a great place to buy a vehicle. Thanks to everyone who had a hand in my experience

James Harding, service adviser, has always been helpful. He explains all issues and offers several solutions. Honda, Roseville, is the best!

Great experience, arrived at 7am for oil change, car was done before 8.30am with car washed, could not be happier.

I purchased a car for my daughter last month. I purchased an extended warranty. I have made repeated calls for service and no one responds and emails refer you to someone else who also doesn’t respond. The service is absolutely non existent. I do not recommend buying a vehicle from Roseville Honda Autonation . Zero service no support or concern for the customer so far…

Service Advisor, James Harding, always makes sure my vehicle is finished on time and I get all available discounts.

The service tech was the best, I told him of a concern I had about when the work would be done on my pilot, my appointment was at 9am and I needed to have my vehicle back by at lease 12pm, without hesitation he offered a rental car service for me and he called the rental car place and made Reservation for me, in my book he went way beyond the call of service, because of him I feel very happy and pleased to bring my car for service to autonation honda

This was my first time bringing my car to this location for servicing. Kyle Singh was my Service Advisor. I explained to Kyle that this was my first time having the car serviced since I bought it and asked if he could do an inspection for me to which he obliged. After dropping my car off, Kyle called me about 3 hours later saying she was ready for pickup. He also explained the results of the inspection and gave his recommendation about servicing my car moving forward. He even sent me an email with photos taken during the inspection to explain his findings. I wish they offered a shuttle service, but all in all I had a nice experience with AutoNation Honda and Kyle.

David was very helpful and knowledgeable member of the team. He even found extra coupons for me to help save some money.

James Harding has kept my last 2 Hondas running great. Professional and thorough!

Do not trust Roseville's Honda AutoNation! David and his service department will charge you once in the beginning, then take advantage of you by charging for more parts 2 days later while they have your car in the shop. They will even say they will offer you a ride to Enterprise Rent-A-Car down the street, but will forget about you completely while you are in the waiting room. Waited patiently a couple hours for a ride, then decided to call myself an Uber. Honda AutoNation Roseville is very unprofessional. Please don't bother bringing your car in there.

Andrew is a great service advisor. He provided quality service and created great experience.

Very quick change oil service. Darius took care of everything and it was easy.

0 stars if I could! DO NOT BUY A CAR HERE! HORRIBLE CUSTOMER SERVICE!! LIARS! THEY CHEAT AND MANIPULATE YOU FOR NO MONEY!!! WE WERE PROMISED A RENTAL CAR HAVE BEEN WAITING WITH A CRYING BABY AND THE MANAGER WAS RUDE AND UNHELPFUL! Investigate them for corruption they could not be worse .

Beware of the finance department!! Liars and cheaters. And when I ask them to make it right, they refuse. I went through management and no one wants to make it right. So do not believe a word they say. LIARS!!!! For me, it’s the principal. But the dealership would rather have the bad reviews than make it right over $600!! I believe his name was Mike? He is the Finance Director. Who knows what the truth is.

For the last two decades I have been taking my car into Auto Nation Honda because they keep my car performing dependably.. I will continue to do so.

Very good service.

Do not trust Roseville's Honda AutoNation! David and his service department will charge you once in the beginning, then take advantage of you by charging for more parts 2 days later while they have your car in the shop. They will even say they will offer you a ride to Enterprise Rent-A-Car down the street, but will forget about you completely while you are in the waiting room. Waited patiently a couple hours for a ride, then decided to call myself an Uber. Honda AutoNation Roseville is very unprofessional. Please don't bother bringing your car in there.

Such an awesome and very easy process today. I highly recommend this place, honest and down to earth people. Everyone I dealt with today was very friendly and super easy to talk to. Absolutely no pressure at all. Thank you Auto Nation Honda!

Jimmie Le is a great service advisor and always does a great job of taking care of us every time we take our Pilot in for service.

Awesome experience, very helpful!

Samantha took very good care of me. The engine light went on in my car. It was diagnosed (had to pay $180 because my warranty ran out in July). All they found was a loose gas cap? The last time gas had been put in the car the cap was clicked TWO times to be sure it was secure. Strange!!

Great service, knowledgeable and accommodating. Ares sold me a great vehicle without a hard sell. Great experience.

Do not trust Roseville's Honda AutoNation! David and his service department will charge you once in the beginning, then take advantage of you by charging for more parts 2 days later while they have your car in the shop. They will even say they will offer you a ride to Enterprise Rent-A-Car down the street, but will forget about you completely while you are in the waiting room. Waited patiently a couple hours for a ride, then decided to call myself an Uber. Honda AutoNation Roseville is very unprofessional. Please don't bother bringing your car in there.

great interaction with the service department.

Do not trust Roseville's Honda AutoNation! David and his service department will charge you once for the part and service needed in the beginning, then they will take advantage of you by charging for more parts 2 days later while they have your car in the shop. They will even say they will offer you a ride to Enterprise Rent-A-Car down the street, but will forget about you completely while you are in the waiting room. Waited patiently a couple hours for ride, then decided to call myself an Uber. Honda AutoNation Roseville is very unprofessional. Please take your car for repair somewhere else if you do not want to get ripped off.

I was greeted upon my arrival, provided the maintenance information I needed and proceeded with the service I requested. My wait time was appropriate and departed with great customer service. Since all of my service has been done at the same location, I'll be back for my next scheduled maintenance. Thanks Brenda!

I took my 2017 Honda CRV in for some maintenance items that were not the usual oil change and tire rotation. The service that I received was outstanding. Andrew was my service writer and he did an excellent job at keeping me updated on the progress of my services. I would highly recommend Andrew and Auto Nation Honda.

The reservation process was a breeze, and the dealerships communication was great. However, I don't know why it takes so long to be called back into financing. I waited 1.5hrs to be called back, but once in there the process was fast. I'd definitely buy from AutoNation Honda again

Excellent overall experience

My Honda Dealership advisor James Harding was fantastic and very knowledgeable. He was very informative about what was going to take place with my Honda Civic Sedan. I will always choose James Harding as my dealership advisor for all my vehicle needs. Keep up the great work!

I’ve been having my car serviced at Honda for several years now. I had a pleasant experience my last service was an oil change. My car was done within approximately an hour. My service adviser was Samantha Rugne she was very helpful and easy to work with. She walked me out to my car when it was done too! Thank you, Auto Nation Honda

I have been a dedicated customer to AutoNation Honda Roseville dating back to 2014 as they have always given me exemplary service, knowledge, and expertise each and every time. I have purchased two vehicles through them and have always gone here for periodic oil changes and other necessary work done. I had an incident during the afternoon of Thursday 08/04/2022 where my vehicle wouldn't start! In this situation, I had to have my Honda Accord towed to the dealership. I arrived around 6:15pm (15 minutes after the service department closed for the day) but fortunately, one of the supervisors took my key and I told him the reason why I was dropping my vehicle off. Jump forward the next day on Friday 08/05/2022 and my service advisor, Jimmie Le (whom I have worked with for several years) took care of me. Not only did he quote me on an ETA (which was that same day) but he gave me options whether to choose an aftermarket or an OEM (new) starter. I opted for the OEM as it is more of a flawless piece which will not give me issues or unknown codes later on. By 4:00pm that day, my car was ready for pickup. Not to mention, it was given a wash and started as good as new. Props to Jimmie Le for his amazing customer service as well as the employees in the service department of Autonation Honda Roseville for getting my Accord back on the road in a quick and timely manner.

Awesome customer service and communication!

Professional, thorough and competent. I even left sunglasses in the sunglass holder and was able to retrieve them 2 days later.

What I appreciated about AutoNation is the no-pressure attitude of the salespeople. I did not feel like our salesperson was putting on any type of 'act'. They were very genuine and personable. Our finance guy was hilarious and we enjoyed chatting with him. He shared the warranty packages and when we hesitated, he honestly went over what we'd actually need and I in no way felt pressured or bullied into purchasing a package we didn't truly need. I love my car!

Excellent care

We stopped by to look at a 2018 Toyota Hylander SE they had listed for sale and had parked StreetSide as a display vehicle. As we approached the vehicle, the outside looked great, but then once we opened the door it quickly went downhill. At 8PM at night in the darkness I noticed sticky candy all over the third row seat headrest area, food and crumbs in the captain chair cupholder and additional food was noticed in the door panels. It only got worse as the salesman attempted to start the vehicle, it would not turn over. Thinking the battery was dead the salesman left the lot and retrieved a jump box from another lot somewhere nearby. When he returned he opened the hood and pine needles littered the engine bay. As the salesman attempted to start the vehicle with the jump box, nothing. Still dead. I asked if the listed price was negotiable, he said no. I laughed and left.

I highly do NOT recommend AutoNation Honda. Infotainment system crapped out (Honda just settled a class action lawsuit over it). AutoNation Tech claimed I put a virus in it and denied warranty. Will never buy another Honda again. Get a Toyota.

Service representative was great, but I did have to wait 40 minutes when I had an appointment scheduled. Other than that, David was very nice and helpful.

Brenda was excellent. She was very thorough and processed my service appointment in a very timely matter. Upon my return my car was ready and everything was done as explained. She also noted my key had some extra parts missing and she fixed them at no cost. She was great and look forward in working with Brenda in the future.

Traded my 2018 Nissan Rogue for a 2022 Honda CR-V EX. Got a great value, and the experience was hassle free. I recommend this dealership. Thanks to Mr.Ray and Mr.Wesley for the smooth customer experience.

Took my Honda for a quick fix and had the best help by Joey! Great customer service and kindness. Reminds me why I purchased with Autonation Honda!

I had an early morning appointment on a Friday and received fast and friendly service. Please bring back the shuttles!

Customer service is always awesome! It was a quick and easy process. Was done and driving our new cr-v home in just a few hours! Jason makes sure everything goes smoothly. Highly recommend Auto Nation Roseville!

Amazing!! Very Helpful patient and made it a great experience for me!

Honda Roseville continues to provide excellent customer service. Thank you Jimmie for taking care of me.

The sales person was very polite and helpful. We came in late and he was patient answering questions and working out the details of the financing even after everything was closed and everyone else had left.

Excellent professionals, Peter was awesome. Kept us informed of our order at all times. Helped us program a few things. All in all a great dealer experience

James is definately the best service guy I know. Thanks James for always taking care of me and my needs. See ya next time

Advisor James Harding I was there early one hour and he got me in service as quick as possible went over the details for my car service that day and I appreciate what he did and the people who worked on my car thanks

Ray and Kyle made the process super easy. No haggling, no back and forth. Told them what I was looking for in a monthly price and not only were they able to make it happen, they got me a better deal.

I am always leery of dealership service departments. This is the first place where I truly feel that they are taking care of my vehicle correctly and at a good price. James Harding is the absolute best service agent I have ever had the pleasure of working with. The work is done when they say it will be done and I never have to take it back,

You donot want my review. It's negative

They didn't charge me in order to fix the under covering of my car. They also helped me get started on fixing a factory paint job defect quickly.

Great service! I damaged my new tire and Johnny and Samantha made the experience smooth with a no hassle warranty replacement and wheel alignment. I highly recommend their service dept!

Just went in to have Oil and Brake Fluid changed. They got me in at my appointment time and everything went smoothly. I was able to use my Costco discount for the work done. So Awesome that Autonation Roseville participates with Costco Auto Program. And my Service Pro Samantha Rugne is always Friendly and so accommodating and knows and does her Work Very Well. She is great to work with. I Highly recommend Autonation Roseville both for Service and when buying New or used Autos!

I would definitely recommend Auto Nation Honda to anyone looking to purchase a car, because I love my new car, the staff is amazing from sales to management to financing. We had the most pleasant experience buying our car. Everyone was so kind and helpful, communicated with us through the entire process, especially Nate Scott he was with us every step of the way keeping us updated and informed.

Took a little longer than expected to get car into the queue

Sharing our new car buying experience. We got in touch with Ms. KL at Roseville Honda and told her to let us know about any availability for this specific vehicle. After a couple of months, in early May she told us that a similar vehicle will be here in the June 1st week, 2022. We filled up the credit application to hold the car for us. Ms. KF gave us a call that the vehicle was on lot. They put clear films and door handle guards on the vehicle before delivery. We showed up and completed all the paperwork to buy the car. During presale inspection, we noticed that the driver door handle clear coat has scratches and also the rubber molding on the right rear passenger door looks damaged. We brought this to her attention and manager’s attention (XM). We were assured that it will be a quick fix if we bring the car back another day. Ms. KF said that she made an appointment on 11th June, 9.45 am. Up to this point the experience with the sales team was extremely good and we were happy. But things turned bad soon. Brought back the car to the dealership as per appointment at 9.30 am on June 11th. The service advisor could not find any appointment for our car! Seems that Ms. KF from sales never made an appointment and just misled me about the appointment time ( I confirmed with her thrice before taking the car to the dealership). I showed the issues to the service advisor and she said that she is going to talk with Ms. KF and find out. After waiting for an hour, around 11 am I touched base with the advisor to see the progress and she said she could not get time to talk with Ms. KF in sales!!! I then went to Ms. KF’s desk to request her to talk with the advisor. She recognized me but kind of rudely said that she will talk to the advisor when she has time. This is the 1st time she is kind of rude and seems not interested in getting the things fixed quickly as promised (the car is sold and she does not have any interest as this will not bring any business!!). Very surprising and unexpected to us. Anyway, I went back to the advisor and showed her again the things that need to be fixed as per the sales team's verbal commitment. They took the car and said they will work on it and I need to wait a couple of hrs. I waited for 4 hrs. Around 1.45 pm, the advisor said the work has been done. I checked the car and found the clear coat door handle guard was still damaged. Nothing has been done in more than 4 hrs!!!! I can’t believe that. She kept the car for 4 hrs and did not do anything!! I am completely speechless!! Unimaginable. The service manager is saying the detailed guy who will work on this issue left at 11 am (I was in the dealership at 9.45 am). Thus, I need to bring the car back another day !!! In the meantime it was clear the sales and service never spoke on this issue. So frustrating that neither sales nor service care about customer’s time. Told this experience to Ms. KF and she said “sorry for the inconvenience. Will fill up the tank when I come next”. Also emailed sales manager  XM, he said he can make an appointment for another day (why it was not done in the 1st place and I was told that it has been done). No other insight from the sales manager either. Clearly he does not care anymore for the customer’s inconvenience. I live 30 miles away, making a round trip and spending a few hrs without doing anything in the car, completely unacceptable! Lesson learnt- never trust the verbal commitment of any sales person. The sales and service created this inconvenience for no reason. We are not going to make any other car purchases from here again! My suggestion to the reader- make sure any defect/issues should get resolved before you take the delivery of the car. Do not rely on their verbal commitment. Take things in writing (we actually asked to put this repair in writing but we were assured no need for that, and we believe on those words- mistake). Overall experience is bad for us, won’t recommend. Update: the dealer suggest to contact general manager in response to this review, leave a number and the manager is not reachable.

this place sells faulty cars..2017 vehicle check engine light should not be coming on 1wk after buying it. Now it's 135 days and car doesn't run anymore and they say they can nothing about it....Never buy from here.

Darius has been my service advisor including the time when my 2008 CRV died right in the Service Bay! Always polite and tells me what I need to hear relative to service.

I was very pleased with my service. It was easy and fast.

Kyle Singh is the best Service Advisor I have had the pleasure to work with in my 20 years of owning cars. Kind, Polite, Honest and very knowledgeable. Always great at communication and never trying to oversell me on things I do not need. I come to Autonation Roseville Honda mainly for him, but overall it’s a great dealership. I had a lifetime battery I bought for $200 in 2018 and they swapped it out with no questions asked within 45 minutes when it was showing loss of life. Best part is, it’s unlimited swaps for the life of the vehicle, I can do this over and over again, even though just doing it once paid off. I definitely recommend precision parts by autonation warranty products. Ask for Kyle Singh as your service advisor!

Great customer service. Communication was great and the employees were very attentive and accommodating.

Horrible customer service,extreme delays on basic things such as warranty issues and delays on any information. I had a horrible experience with them waiting to get a simple part fixed greatly disappointed. In my honest opinion they don't deserve the awards they have been given, currently looking for another dealership with more reliable personnel, the only reason I'm giving a one star is because they don't let me give them zero stars in reviews. My advice save your money and time by going to a different location.

i called to get a quote on PAX tires for my Honda Odyssey minivan. The parts guy gave me a price ;but could not quote on install & said someone would call me back. I have had service at Honda AutoNation in the past(tires, oil etc). A week later ,i called back, was sent to service managers VM ,left VM -never called me back. I then called again, this time got price, scheduled an appointment. Drove in ,they took my keys; I got ride back home as it was going to take 3hrs; 45 mins later they inform me that they don't have the tires in stock. This is 3 weeks from my initial call for tire quote. Very disappointed & will find an alternative to AutoNation.

Kyle Singh is the best Service Advisor I have had the pleasure to work with in my 20 years of owning cars. Kind, Polite, Honest and very knowledgeable. Always great at communication and never trying to oversell me on things I do not need. I come to Autonation Roseville Honda mainly for him, but overall it’s a great dealership. I had a lifetime battery I bought for $200 in 2018 and they swapped it out with no questions asked within 45 minutes when it was showing loss of life. Best part is, it’s unlimited swaps for the life of the vehicle, I can do this over and over again, even though just doing it once paid off. I definitely recommend precision parts by autonation warranty products. Ask for Kyle Singh as your service advisor!

Our 2010 Honda Accord was purchased at Autonation Honda in Roseville and has been serviced there all its life. There's a reason for that--friendly and efficient service, a great Service rep in James Harding, and the knowledge our Accord is receiving the very best care.

I would highly recommend AutoNation Honda Roseville. The salesman and the finance guys were absolutely amazing. We felt no pressure at all. Everyone was so friendly and helpful. After being to another dealer we walked away from here with our perfect car and just so happy

amazing

I needed a car so desperately, my car was totalled and needed a car asap to replace my car for travel to and from work. I have sent multiple multiple inquiries to more than a dozen dealers across Northern California and even oregon and Washington just to find a hybrid car. Upon checking some dealers, they charge marked up prices on top of MSRp and taxes and fees, which i find very frustrating and the reason according to them is due to the increase in demand and too low supply of cars especially hybrid. I tried to search each night for availability and finally upon seeing one online at Roseville Honda autonation, i immediately sent an inquiry online that night about 5pm. Thinking office is already closed, i did not expect anyone to respond to my inquiry that same minute when i sent it. It was Mr Luron Ray Turner who called me and guided me on the process of buying and guided me on the pros and cons of buying a hybrid. It gave me a little hope knowing that someone is paying attention to my inquiry and some hope of availability within the week. The very next day, i received a phone call from a manager and there is a hybrid car for me. Mr Luron Ray called me and asked me to come over That same afternoon and was able to take my car home from the dealer that same night. Thanks to Mr Ray Turner and Mr Oscar from finance and the manager who called me that morning. I cant thank them enough.

It was my first time taking my car into Autonation Honda. The people were very kind and the work was efficient. I’ll be using their services again when the time comes.

Service was great and fast. Service Advisor James Harging did Great job

Made an appointment for today at 9:20 am with Joe and dropped my car off promptly. When he went over the charges with me to fix my backup camera, I assumed that it would be fixed when I picked it up, rather than that just being a diagnostic check. It was $89 for him to just tell me what I already knew about the backup camera. He told me my car would be ready at 11:45 and I would receive a call then, however I wasn’t called until 1:45 after I had to call and ask where my car was. The last thing I asked him to do was to have my service light turned off (because the prices for an oil change and tire rotation are ridiculous here), and once I had been given my car, it still wasn’t turned off. I had to go back inside and remind them that they hadn’t done that yet. Very frustrating experience and outrageous prices to tell me what I already knew. Can’t wait to go to Midas tomorrow and get my oil change/tire rotation for $25 (they’re also going to FIX my backup camera)!

Slow service. Tried to sell me on an air filter that wasn't dirty. I checked it at home, it barely had any dirt on it. I have to tell the techs not to mess with my tires, because they always fill them all to different levels and all too low to where my tire pressure light comes on. They don't provide paperwork.

Brenda did a great job when I had my 2014 Honda serviced.

Highly recommended. After going back and forth for over a week with Capitol City Honda trying to arrange having my headlight fixed, I decided to book an appointment here. Darius was super professional and helpful. My headlight was replaced that same day in less than two hours. They also programmed my spare key in this time period. Definitely worth the drive. I have never had my oil changed at the dealership but because I had such a good experience here, I decided to book that service too.

Fast easy process buying my car

Fast and easy to experience buying my Honda Civic. would recommend!

Took my car to Roseville Honda to have the AC checked. There was a minor problem, and they fixed it for free because the vehicle is still under warranty. The staff is friendly to work with. The job took few hours. I'm glad the waiting area is comfortable, making the wait more bearable

I had a great purchase experience with T.J. as my sales person. I purchased a 2022 Honda Civic Sport and I couldn't be happier with my purchase and experience.

Autonation Honda are friendly and do a pretty good job, they even did a few cosmetic things for free like a car wash and trim long off some rubber that was hanging off my bumper. If there's a long list of details though they will usually forget to do something and I'll have to remind them to do it when I pick up my car and that's why they don't get 5 stars.

Very friendly and quick to get me in. I like that they use the Clorox misting system to clean out the inside of the car. I knew they were honest because I gave them pre-authorization to change the air filter and they said, No, your filter is fine when I picked up the car. Very happy with the person taking my appointment and especially Jimmi Le, the service advisor Feb 2022 - I bought a brand new Ridgeline from Autonation Honda and am thrilled. You know how sometimes we buy something and then after a few days......UG - buyers remorse ....... not in this case. I really love this pickup. The delership made sure I liked the car and did not ever try to upsell me on something I didn't want, I hate that high pressure stuff. The next 2 days they even reached out to me to make sure I was happy with the purchase. The price was less than another dealer wanted for a used one too! I got a GREAT trade in value and the people I worked with were fantastic. A young guy named Erek Larrsen was very helpful, Al Palmer worked with him and us to make everything go somoothly and then Oscar Rodriquez in the paperwork department was the best. He was very helpful and good to work with. All in all - positive in every way! July 2022 - First time service for my Ridgeline. Excellent! New service advisor was David and he was great! Very helpful and I will ask for David each time when I return

Joe and Wesley are wonderful, found me what I needed and had us in and out very quickly

I received the best service at this dealership. These days cars are hard to find what you are looking for. I got spectacular support and found the car I was looking for and received within 2 weeks.

Quick and easy process. The staff was great!

Process was very smooth and salesmen were super friendly. I love the Honda CR-V i got from there, it feels super reliable and its in perfect shape. Definitely recommend

I had really good service at AutoNation Honda Roseville. They fixed my car in the time they said and they were friendly and polite. I highly recommend taking your car to them.

Very good service

I had an amazing experience at this dealership. The salesman Hayden was very, very knowledgeable of the cars I was looking at. He was able to answer any questions I had without hesitation. I really appreciate that he made a genuine interaction with me and my boyfriend. I felt his demeanor was less like a salesman and more like a friend selling me a car. I absolutely love the service and the car I bought. I would recommend everyone to come here and work with Hayden.

Great service at reason able cost!

Experience was fantastic. Andrew kept me informed every step of the way.

They were quick and efficient. Made us feel comfortable throughout the entire process and made sure we understood everything in between. Garry and Emmanual are spectacular, knowledgeable and helped us get our 2022 pilot touring! Thank you to the Autonation Honda Roseville Team!

David was a great help and made the experience great. The overall experience at AutoNation Honda Roseville was pleasant, fast and professional service. I would definitely recommend it and will be back whenever I need service.

From buying my car to service, every time we have exceptional service! Wouldn’t go anywhere else!

Sharing our new car buying experience at @Autonation Honda, Roseville. We were in the market for a Red 2022 CRV Hybrid EX-L trim. Given the severe shortage of vehicle it was difficult to find the specific car. We were not in a hurry, so decided to wait and check vehicle availability in different dealerships. Found couple in Oregon but our priority was to find something in and around Sacrament/Northern California. We got in touch with Ms. KL at Roseville Honda and told her if she has any inbound vehicle with this specification to let us know. Couple of months later, she informed us that a similar vehicle will be here in the 1st week of June 2022. We filled up the credit application to hold the car for us. When the car arrived in the 1st week of June, KF gave us a call that the vehicle was on lot. They put clear films and door handle guards on the vehicle and were ready to drive home. We showed up and completed all the paperwork to buy the car. During our presale inspection we noticed that the driver door handle clear coat has scratches and also the rubber molding on the right rear passenger door looks damaged. We brought this to her attention as well as the manager’s attention (XM). We were assured that it will be a quick fix if we bring the car back another day. Ms. KF said that he made an appointment on Friday, 11th June, 9.45 am. Up to this point the experience with the sales team was extremely good and we were happy. But things turned bad soon. Brought back the car to the dealership as per appointment at 9.30 am on June 11th. The service advisor could not find any appointment for our car! Seems that Ms. KF from sales never made an appointment and just misled me about the appointment time ( I confirmed with her thrice via text before taking the car to the dealership). I showed the issues to the service advisor and she said that she is going to talk with Ms. KF and find out. After waiting for an hour, around 11 am I touched base with the advisor to see the progress and she said she could not get time to talk with Ms. KF in sales!!! I then went to Ms. KF’s desk to request her to talk with the advisor. She recognized me but kind of rudely said that she will talk to the advisor when she has time. This is the 1st time she is kind of rude and seems not interested in getting the things fixed quickly as promised (the car is sold and she does not have any interest as this will not bring any business!!). Very surprising and unexpected to us. Anyway, I went back to the advisor and spoke with her about the fix. They took the car and said they will work on it and will take couple of hrs. I waited for 4 hrs. Around 1.45 pm, the advisor came back to me and said the work has been done. I checked the car and found the clear coat door handle guard was still damaged. Nothing has been done for more than 4 hrs!!!! I can’t believe that. She kept the car for 4 hrs and did not do anything!! I am completely speechless that I waited for 4 hrs for nothing!! Unimaginable. If it could not be done, they could have told me as I was waiting in the lounge all this time. The service manager is saying the detailed guy who will work on this issue left at 11 am (I was in the dealership at 9.45 am). Thus, I need to bring the car back another day !!! I just waited for more than 4 hrs without a single thing done on the car. In the meantime it was clear the sales and service never spoke on this issue. So frustrating that neither sales nor service care about customer’s time. Told this experience to Ms. KF and she said “sorry for the inconvenience. Will fill up the tank when I come next”. Also emailed sales manager  XM, he said he can make an appointment for another day (why it was not done in the 1st place and I was told that it has been done). No other insight from the sales manager either. Clearly he does not care anymore for the customer’s inconvenience. I live 30 miles away, making a round trip and spending a few hrs without doing anything in the car, completely unacceptable! Lesson learnt. Never trust the verbal commitment of any sales person. They just do good customer friendly behavior up-to the point of sale. Till the sale finalization, we had a very high satisfaction for this dealership and so for Ms. KF and sales manager (XM). But the way they created this inconvenience and wastage of time for no reason, we do not feel the same way now for sure. We are not going to make any other car purchases from here again! My suggestion to the reader of this review- make sure any defect or issues should get resolved before you take the delivery of the car. Do not rely on their verbal commitment. Take things in writing (we actually asked to put this repair in writing but we were assured no need for that, and we believe on those words- mistake). Overall experience is bad for us so won’t recommend at least  based on this experience. 

I’ve been a Honda owner since I started driving. Why? Because I know they stand by their products. We have a 2021 Pilot Black Edition, and during one of the multipoint inspections provided during a routine oil change, they discovered a leaky axle boot. AutoNation Honda began the process of acquiring the entire assembly, and even through supply chain shortages, they eventually found one. Jim was our service advisor, and he was great. No issues, and as long as I am a Honda owner, I will keep returning. Customer since 2015.

🤨The service appt rep David was good. the cost was alot ,over $1100.00. They forgot to cap my radiator cooling system . got overheated on way to tahoe, engine smoking.Dangerous area to wait for a tow. s. lake tahoe car repair ,Eliose automotive , got car running safely enough to drive back to roseville. Honda refused to reemburse any of the previous service done only a few days prior to trip. Said Would only reemburse the repair shop cost . Just doesnt seem right to me!!! I have been so upset and dont think their policies are fair to the public. It was a scary and hot wait for that tow on Echo summit.Luckily i had AAA and a few bars on my phone to call for emergency help!!!

this place was well run.ive had my car for a year and it started making wierd noises.. they honored and explained what my extended warranty covers...and it also covered all other costs. wound up owing nothing at end of day.

Excellent dealership and saleswoman. Reasonable prices. Easy and safe environment. Great and listenable finance guy to work with. Yeah, that should help with the review.

Very efficient and had my car ready in a short time! The staff from service rep to service technician did a very good job!

We just purchased a Honda CRV here and had the absolute best experience. The GM, Gary Pistochini was incredible with making sure our process was smooth and stress free. Garry Neighors was very helpful with our purchase and made sure we were comfortable with our purchase. Jonas in finance was so nice. This was truly the easiest and most positive experience we’ve ever had buying a car. We’re so happy, we’re coming back again next week for my son’s car. If you’re looking to buy a car, save yourself from any stress and go to AutoNation Honda Roseville. You will be so thankful that you did.

Garry Neighbors provided professional customer service with a friendly touch. He represented excellence and efficiency in getting my new pilot. I would highly recommend him.

Friendly. Happened to have a saleswoman who has some American Sign Language knowledge which was helpful.

James Harding is a great service advisor. Honest, friendly, and helpful. Always received excellent service.

Smooth buying experience, hassle free. Sales rep Peter was helpful in getting relevant info on the vehicle, carfax history, making sure vehicle was washed/detailed etc

Took my Accord in to get the AC fixed. Service advisor David was very transparent about what they were going to do and the costs involved, and gave a realistic timeline I should expect for it to be done. They finished up within that time and my AC is working great. I appreciate their transparency, honesty, and I like that David took time to just chat with me while he was setting things up for me. I'll be back again when my car needs service.

Always expect to stay longer. Great service every visit. Never try to oversell me.

I have purchased Honda CR V Hybrid in Autonation at Roseville and I really happy and fully satisfied on their service. Also, they called me after delivered my car to get any issues or problem if anything facing or not. Thanks a lot for Autonation. :) Great customer 😀. Best Regards, Venkatesan R

Nice service, clean facility, reasonable time spend. 😁

Darius Palachat is the very best service advisor I could ever ask for!!! He is kind, trustworthy, hard-working, and honest!! I am so thankful that I have a service advisor that I can trust and count on! Keep up the good work Darius! I really appreciate everything that you do!!! Jonny Oconnell and Edison Shaw were extremely kind and friendly as well! As a female it has always been hard for me to trust the recommendations I am given regarding service on my car, but these three gentlemen have changed the way that I view getting my car worked on. It means so much to me to be able to trust them, and I truly appreciate how they treat me with kindness and respect while providing me with high-quality service!! Thank you three so very much!!!

Very impressed with our first service at Honda Roseville. Turn around time, great transparent advice and actually the cost surprisingly was very fair! My service advisor was awesome! Definitely going back for all my service needs on my Honda. DS

Very impressed with our first service at Honda Roseville. Turn around time, great transparent advice and actually the cost surprisingly was very fair! My service advisor was awesome! Definitely going back for all my service needs on my Honda. DS

Very impressed with our first service at Honda Roseville. Turn around time, great transparent advice and actually the cost surprisingly was very fair! My service advisor was awesome! Definitely going back for all my service needs on my Honda. DS

I was very impressed with AutoNation Honda Roseville. From the second I walked into the building, everyone was super nice and helpful. I want to thank Spencer over at the AutoNation Honda dealership for helping me get my new car. He was super helpful from the start. He was awesome and was very respectful. He committed to being available during the entire purchasing process if and when I had any questions. I would also like to thank Bianca Martinez in the finance department. She explained the complicated things in a very simple manner. She completed all the paperwork in a timely manner. She took her time and answered all my questions in an understandable way, and she was very pleasant to talk with. I am very satisfied with AutoNation Honda Roseville dealership.

I was very impressed with AutoNation Honda Roseville. From the second I walked into the building, everyone was super nice and helpful. I want to thank Spencer over at the AutoNation Honda dealership for helping me get my new car. He was super helpful from the start. He was awesome and was very respectful. He committed to being available during the entire purchasing process if and when I had any questions. I would also like to thank Bianca Martinez in the finance department. She explained the complicated things in a very simple manner. She completed all the paperwork in a timely manner. She took her time and answered all my questions in an understandable way, and she was very pleasant to talk with. I am very satisfied with AutoNation Honda Roseville dealership.

great service by people who care about the service they provide.

Service is always great there at Roseville Automall Honda!! Customer service is awesome every time I visit there. All of the service people are great as well

Anna was my saleswoman. She was amazing. I had terrible experience at an Elk Grove auto mall dealership. She acknowledged my frustration. She didn’t pressure me to make a purchase. She showed me my options. Answered all questions honestly. I met with finance and he took care of me with finances, concerns, warranties and all other inquiries. I highly recommend Honda AN Roseville! ABSOLUTELY PRIDE THEMSELVES IN EXCELLENT CUSTOMER SERVICE and it shows. Thankful for my purchase for myself and my children. Reliability and consumer support!

Jimmie Le was great and took the time to get to know me and my car. And took extra time to find the problem with my car and give me an understandable explanation of the problem. This was my first time at this Dealership and I couldn't have been happier and will definitely make it my go to Dealership👍

There were problems with the car that I was not aware of. some information seemed to be left out when initially buying the car and I really had to push to get a solution. Towards the end there was communication. I was less than please with their customer service.

The customer service people are great, professional, and really take the time and energy to solve the problem that I had.

We recently purchased a car from AutoNation Honda and it was the easiest time We’ve ever had purchasing a car. The salesman and the financial person were extremely nice and professional. The fact that we were not even looking to buy that day but found it so easy with no haggle, we went ahead and bought the car.

They always do a great job servicing my HRV. 👍👍👍👍👍👍👍👍👍👍👍

I went to AutoNation looking for a Honda Pilot. I usually hate car shopping but I didn’t feel pressured at all. Ares was very helpful and while I didn’t find a Pilot in my budget I did find a Ford Explorer that was perfect. A few days in to having my car, I noticed some issues and took it in to be looked at. It needs a new transmission! I’m not excited to already have my vehicle in for major repairs with less than a week of owning it however, the dealership was very good about making sure I was well cared for and is handling all the repairs. I’ll definitely buy another car here again.

This service visit was exceptional. We needed a new battery and went to the dealer for replacement. The service lady was prompt, polite and got me in and out in record time. Great job!

We had the best car buying experience. Very simple and great service.

I’ve taken my car here twice for service. Easy to get an appoint. Very great customer service.

Very organized& efficient.very courteous assistants.

SUPER JOB.. I AM VERY HAPPY AT AGE 72 BECAUSE YOU CAN TRUST THESE GUYS !!!! THEY WILL GET MY RETURN BUSINESS FOR MY PILOT 2013 [ RUNS LIKE A DREAM ]. PLUS I GOT FOUR TIRES FOR THE PRICE OF THREE.

I bought 2022 Honda Odyssey here, it's a year 2022 and hard to find a Minivan this days. It was a great experience with AutoNation Honda Roseville. Special thanks to Garry🤝sales representative and AJ🤝 finance manager. Definitely will recommend AutoNation Honda Roseville to friends and family.

My husband and I had a great experience. We were so please to buy a really good priced Jeep for our son. Ray is a Rockstar, without his help my purchase wouldn't have happened. Thanks again Ray Sherry and Dan

ABSOLUTELY HORRIBLE! had an appointment for two tires and it took over 2 and 1/2 hours. Was told it would be ready soon and an hour goes by and nothing. Had to ask why it wasn’t ready. Paperwork took forever. No discount offered. Will never go back and will make sure everyone knows not to go there on all social media platforms. Will also file a complaint with the BBB. Rep could have asked mechanic why is this taking so long.

amazing customer service 👌

It was the most pleasant experience I ever had buying a car. Service was fantastic, respectful and perfect customer service! Personal wanted truly to help and listened to me.

My Type R required warranty work for a common issue with the valve cover gasket. They replaced it and got another inner gasket from Acura to accommodate for the parts shortage, for essentially, it’s the exact same part. Work was done in four hours and I was good to go. Nicholas, my service advisor was kind and proactive. Highly recommend these guys, my valve cover no longer leaks. Thanks Roseville Honda.

I recently purchased a new car from Autonation Honda and the experience was top notch from beginning to end. Imran was great along with AJ in finance. I would recommend to anyone looking for a car. No pressure and they're patient. Was such good service, my parents the next day went in and purchased themselves a new car

I give Samantha a 100% she always goes the extra mile.

AutoNation Honda Roseville is an awesome place to buy a car. Friendly, wonderful, knowledgeable staff and great cars. Best car buying experience I’ve ever had!

After visiting several dealerships we ultimately chose AutoNation Honda for their friendlier staff and less stressful (and no pressure) buying experience. Sales team and even the financing person were very nice! It was really hard to believe at first. Now I have a new car with a better price than any other dealership with 25 miles. 5 stars in my book!

After visiting several dealerships we ultimately chose AutoNation Honda for there friendlier Staff and less stressful and no pressure buying experience. Sales and even financing person was very nice! Was really hard to believe at first. Now I have a new car with a better price than any other dealership with 25 miles. % stars in my book and that says a lot coming from me! :)

Everyone at Auto Nation was great! We were able to correspond back and forth before we made the trip to make the purchase since we do not live nearby. The whole new car buying process only took a couple hours. All were friendly and knowledgeable.

We LOVED our experience with Nate Scott at AutoNation Honda Roseville! He was extremely attentive, communicative, and kind through the whole process--it was our first time buying a car, and he answered all our questions and quelled our anxieties about fees and timings. The numbers quoted up front were exactly what we ended up paying out-the-door, and we never felt pushed or coerced like we did with other dealerships. He truly had our best interests at heart from beginning to end. We'll definitely go back to Nate and AutoNation Honda Roseville for our next car!

This is the fourth new vehicle I have bought from Auto West Honda over the years. They are easy to work with and I have always been very happy with my buying experience. My contact Jason was very helpful and explained all the new features to me.

Service department has always been prompt and has gone above and beyond to take care of my car on normal service. I appreciate the review of services done on my car.

Jason was great and made the car buying experience pleasant and easy!

They were friendly and helpful. I was able to get my 30,000 mile maintenance done early👍.

AutoNation Honda Roseville gave customer service par excellence!!! 💚👏 So glad I found them! Honest agent (😊 thank you Paul Lanza) who never left my side all throughout my first-time buyer experience. I was well attended to and treated like I mattered. I didn't feel rushed or ignored and received frequent follow-ups on the status of my chosen unit. I was in and out the door in less than 3 hours with the lowest interest rate and many insights about my choices on after-sales warranty (😊 thank you Stephen Armstrong). All in all, it was a seamless transaction! 💚 With AutoNation Honda Roseville, you feel secure that what you are buying is what you are getting.💯🎉

Take good care of my 15 accord coupe Helped me deal with a major Carvana warranty issue on a 14 accord I got for my son to a positive outcome Johnny took great care of us. Wish I had bought from them will take both my Honda’s here moving forward

Excellent service, knowledgeable technicians, good communication.

Promptly replied to my inquiries and expedited the purchase as much as was feasible.My Honda was delivered on schedule and I’m happy with the quality of the car.

My wife and I did our research, surveyed our peers on social media and kept coming back to Autonation Honda and their 2022 Ridgeline TRL. Garry was very personable and friendly when going over the new vehicle features, which was very appreciated. Steve in finance was straightforward and willing to compromise for our business. Honda has been putting out great products for a long time, their prices are reasonable and their reliability is well established. If you are in the market, I would definitely recommend stopping by Autonation Honda in Roseville for your next vehicle.

Ever since I bought my very first vehicle, the service team has been so great to me. Sami has been incredible taking care of myself and even my grandfather with his car, as well.

I had a Great experience at this location. My Salesman Damar Brown was very knowledgeable and has great customer service, I would recommend him to my friends and family. Thank you…..

Mrs Kimberly Louis is wonderful! She helped me get my first profit . She made the entire process smooth and I felt completely supported after investing the minimum of $1000 she made over $10,500 for me in a week . I highly recommend her to anyone who’s planning on joining the crypto currency market . Contact her Email: kimberlylouis110@gmail.com Or WhatsApp: +18145590560

Three months ago, on October 22nd I purchased a Chevy Cruze 2016 from this dealership. This car has lots of issues that showed up after 5 days from the purchase day, the check engine came on and it was not possible to start the car, when I asked them to fix the problem the service department told the problem is with its battery and you should exchange the battery the next time you have a problem with starting the car, but ten days later without any warning, the car overheated in the highway and I had to ask for a tow service on assistance, this time the service department told me the car has a broken hose and everything is fixed. Take note that after fixing this problem the check engine and service track control came on 3 times more and til this day (January 14th) I have been 5 times in the service department and every time I had no car at least for two days. I spent $800 for Uber and Lyft because I had no car to go to work. They rented a car for me for the last two times when my car was at service. I googled the AutoNation used car and noticed that it is not the first time that they have sold a lemon to customers. My car is under warranty for 3 months and only 8 days are left from this period and I am sure that all the problems will be continued and no warranty will cover these issues. For the third time that my car was at the service department, I talked to Edi who is the General Manager and I told him I am looking for a solution, I am in lots of trouble and I cannot stand anymore, I told him I want to return the car or please exchange the car for me and he said: Excuse me, lady! Our rules are so strict, you cannot return a car after 5 days from purchase day. Yes, Edi! Your rules are strict to make money anyhow you can without caring about your customers! Right now, my car is still in the service department and it seems it has a leakage. I am sure that nothing will be fixed. Please do not purchase a used car from this dealership, if not you are going to be screwed.

Today I got my 2022 Honda Civic sport. It took a little bit but that’s because once wheels touch down at the dealership they’re gone same day. That’s how good these guys are! Mine was made, transported, delivered and I was there to pick it up hours later. Erek, Spencer, Al and Oscar did an amazing job and took great care of me. These guys know how to do business and I’m beyond lucky to have had the opportunity to be taken care of by them. They were there every step along the way to update me when needed and worked with me as far as pricing. Highly recommend! Highly highly highly! If you’re going to buy a new vehicle, buy from them! Thank you guys! They will always have my business.

Great

, I'm sending you this E-mail because I have a paralyzed vocal fold and cannot verbally communicate very well. On 12-11-2021 I sold my 2016 Scion FR-S to AutoNation Honda Roseville, to you, for $15,700.00 and you sold it for $21,000.00 4 days later, that's awesome. My delima is I also purchased a vehicle on that day that I fell in love with. But 2 weeks later 12-28-2021, the tire pressure light came on so I checked the tires. The tires on my vehicle have never been replaced just repaired and rotated. I felt very unsafe. In the same day the maintenance required light came on so I made an appt. The soonest you could get me in 1-4-2022. My car is there now I will be picking it up soon. I don't feel the car I bought for $25000.00 is safe for me to drive. The windshield wipers were shredded when I needed to use them plus the car is only getting 9mpg. There is something terribly wrong with the car. Unfortunately to resolve this problem I would like to exchange vehicles so I feel safe driving. You claim your used cars are worry free and rigorously checked and how the importance of tires are yet you sell me this car. I look forward to a resolution to my problem before seeking help from a consumer protection agency or filing a complaint to the attorney general and DMV. Thank you and I will see you soon. They offered to replace 1 tire and turned off the maintenance light but did not even look under the hood. We all know replacing all 4 tires is essential to car performance. Shame on them.

No Way can we recommend Roseville Honda. Their service department is OVERbooked by their call-center which is located in Las Vegas. It took me 4 visits to finally get seen all due to the call-center mismanagement. I waited over an hour in line to get checked in only to be told they probably couldn’t get to my vehicle that day. Edison and Johnny in the Service department were awesome when my vehicle was finally seen. WHY BUY A NEW VEHICLE THERE WITH A WARRANTY When they CAN’T get you in for service??? ROSEVILLE TOYOTA is a BETTER CHOICE.

Brenda Vizina Service Advisor provided excellent customer service and is a great example of the hardworking and amazing staff at Autonation Honda at the Roseville Automall. This team of employees is always impressive. thank you for a friendly and hassle free experience.

James Harding went the extra mile for me on my daughter’s Civic. Great experience with James ! Respectfully, Gary

Jimmie is a great service agent will get you in and out.

There sales guys are always like “ please give me 10 stars otherwise I lose my bonus” then they give you a piece of paper showing you how to complete the online review. Plus the Finance department uses scare tactics to get you to buy maintenance contracts. Statements like “ if anyone but us changes the oil you void the warranty on the WHOLE car”.

My wife and I wanted a RAV4 we traded in our Camry to a Honda dealership and these guys were nothing but the best. I first spoke with Brian the manager who hooked us up with Mike Gonzalez who’s been there 39 years ,, the whole sales department was outstanding and the finance lady Bianca ,, she is the best.

Had a great online experience with Ray and Eddy, once we committed to purchasing the process in the dealership to finalize the paperwork was smooth & easy. The financing process with Kyle was quick and easy. Great team to work with.

The attention I received in this challenging car buying market was incredible! AJ the sales associate kept me informed frequently on where my car was in transit and answered questions quickly about the features of the car.

Great service! Fastest car buying experience! Great people to work with! We love our new pilot!!

I love dealing with James Harding. I’ve worked with him since 2007. He keeps my car up to date and he gives me his full attention when he is helping me. As a senior citizen I appreciate knowing I won’t ever get poor service from him.

Jim is the best service writer there is! When my Honda Fit began acting up, I dropped it off without an appointment. Within 2 days, he had the issue identified. Turns out, I needed a new transmission. Jim went through all of the paperwork, identified that I did, in fact, have an extended warranty, and got everything taken care of. He even secured a rental car for us while we were waiting on the transmission to be shipped! I couldn't have asked for a better experience! Thanks, Jim, for everything you do!

Jimmy at service was awesome to deal with. Got me in and out of there for drop off and promptly called whether we're finished. I love roseville honda, they have such great customer service.

Had been looking for a few months. This was the best price I’ve found. We all know how some sales go when you get there they jack up the price. My salesperson was Garry Neighbors. It was AMAZING ….. he quoted me a price online and was surprised at the amazing price. He held to his word when I got there. I was in and out in 2.5 hours. Got a GREAT price, GREAT service, honesty and integrity. I recommend all my friends snd family to give him a try. If your experience goes like mine you won’t be disappointed

My service person, Brenda, was terrific! Friendly and competent. Explained everything and gave me all the options available. My car was ready exactly when she said it would. Great service!

I’m very pleased with my purchase. Imran Khan helped me find the color combination I wanted & approved me for zero percent APR. After speaking with 3 Honda dealers, this Roseville dealer had the best offer. This is why I know I made the best choice. 5/5

James Harding is awesome to work with! Great customer service.

The service at Roseville Honda was legendary! Zach and Michael made me feel like part of the “family” right from the start! Zach helped me get into the car that fit my budget. I was surprised that a lease option was the best fit for me. I walked away in a 2022 Civic which fits my family perfect! Go and see Zach and Michael for the best service in the industry!!

Thomas was very helpful and not too pushy. He gave me my options and the freedom to roam. Thanks Thomas! I’ll be back to do business soon.

Great service and people.

Our salesman was helpful, knowledgeable and polite

Always professional, friendly and fast service!

Been here twice, Emmanuel Palomoe helped me get the best car that fit the needs my family. He was fast, efficient and knowledgeable. If you need a new car please give head to Autonation Honda and ask for Emmanuel, you won’t regret it.

Service Appointment: Arrival and drop-off went well. Advisor Jimmy covered options and kept us updated. After a review of the vehicle, Jimmy provided his guidance, which we followed. Good service. Good work. Happy customer.

Mr. Isaiah Mitchell was awesome! Great customer service all around and I highly recommend AutoNation Honda Roseville for ALL of your Honda needs. Keep up the great work!

We purchased a used Kia Sorento from AutoNation Honda Roseville. To entice us to close the purchase they offered to fix a few issues the car had, because autonation does not haggle pricing. There were 2 plastic panels inside that were cracked they were to replace, and 4 or 5 rock dings on the hood all the way down to bare metal they said would be sanded and the hood painted. They promised to handle the issue propely and speedily. 6 months later we finally got the plastics replaced after calling and showing up multiple times to inquire. Despite promising they were going to sand and paint the hood, they did a very poor job with touch up paint only over the rusty rock dings. When I told them this wasnt what was agreed upon the salesman and sales manager said they would fix it right this time, just as they said the first time. We cannot get anyone to return our inquiries about fixing the problem as they promised. Price was good for market, otherwise very poor experience and we havent even had is handled yet.

Tiva was very helpful and knowledgeable on the 2022 Insight. She took the time to go over each feature. Love this car!! Only recommendation is for finance to keep up, I’ve been to other dealers and was out within 2 hours. I was at Honda for atleast 5 hours. Overall, great customer service and they weren’t breathing down your neck to buy a car.

Joe Lerma was excellent and really took his time to explain and answer all my questions.

Ray was awesome, came in with one car in mind but came out with a better vehicle in the end!! Thank y’all

Sometimes I am so leery to go have my car serviced…what do I know about cars, but I feel that AutoNation Honda serviced my car as they let me know what they did, shared details about the service, made recommendations without pressure. THANK YOU AUTO NATION HONDA!

Awesome service and super friendly staff!

I’m happy with the car for the most part.. I probably should have bought a Honda Civic… this charging car is a bit much…I hope the dealership keeps their promise to replace the windshield… I will do a better review once the dealership fixes my windshield..

Buying my Honda at AutoNation Honda Roseville was the best buying experience I have ever had! Starting from Sales Manager Brian Watkins, Internet Sales Specialist Ares Gisawi and CFS Cole Chambers, they made my buying experience quick and pain free. Everyone was very nice and professional. The only bad experience I had was after I left the dealership I noticed that I was missing my loan information, e.g. what the name of the loan company is, address, phone number & account number. I called CFS Cole Chambers, but he never returned my calls. If not for that treatment I would have given a 5 star rating for AutoNation Honda Roseville.

I have been going to Honda in Roseville for almost 6 years now. I have never been disappointed with their service department. Nick Cannon, the service technician with whom I've been dealing is terrific. He is always mindful of getting me in an out in a timely manner and let's me know the best options for the service necessary for my car.

Brock made the entire experience easy and enjoyable.

ANH always delivers for me, but I didn't use the reservation system and that created more time waiting than I had been spoiled at other times to ecpect.

The service writer that worked with me was very nice.....but the length of time it took to get my car done was not acceptable! At least they didn't miss place my car like two other customers that was there at the same time as I was.

Sales person Anna was great very friendly and knowledgeable.

Just bought my car from here and it was super easy and convenient. The staff was great and very friendly. I would recommend AutoNation Honda Roseville to everyone who is looking for a affordable, fast, easy way to shop for a car. They have cars for all budgets which is amazing. Thank you, AutoNation Honda Roseville.

We had great service! Ray was such a helpful guy -found me a car I didn’t even know I wanted (lol)and was super low pressure which was really nice. Adam was great with the financing and got the paperwork done quickly. All in all a very good experience and one I recommend if you’re looking for a car!

My car broke down and I phoned in speaking to an advisor that it would be towed there that evening. He gave me a drop off appt of 7:15 am for the next day. The next day they called at 4pm asking for authorization to just look at the car. 2 days following that Marie called to say it was the fuel filter and needed to order parts but it would take a few days. 8 more days went by and I called to get answers nobody could help me. The following day Marie called and said the car was done and had been ready. She claimed they left a voicemail but I do not have a voicemail set up or an answering machine on either phone line. People are rude and are not honest - just admit there was an error. Terrible customer service!

Everyone was extremely courteous and knowledgeable. Thanks you AJ!

Took my 2018 civic si in for a oil change and it came back with a dent in the hood. You can tell a wrench was dropped on the hood by the ding in it.

Just bought our 3rd Honda here! Great experience. Friendly staff.

Hi Honda service and Jimmie Le, Thank you again for the awesome care and service performed on my 2009 Honda CRV. Battery was being drained and first time services for 60,000 miles. I needed a new alternator ( I was not surprised) and you all replaced that and did some other work that was needed all in 1 day. Jimmie Le excelled in guest relations. Informed us of what to expect once we left. He called, extremely quick to explain the repairs that needed to be done. We approved and I was in my car with excellent working parts that we agreed to have replaced. My husband and I are extremely happy to have our vehicle in fabulous running condition again!!! Thank you. Please forward to Jimmie Le and service technicians. Ollie D Sharma Service date: 6/28/2021

Professional And friendly guest relations. Happy Honda driver.

Marie is my go to gal for service advisors. She is always great to work with.

Finished transaction in one day despite the high volume of customers during that Saturday

Great service and always on time!1

Very nice staff and great service.

I was very pleased with my service at Honda Autonation Roseville from start to finish. James Harding was my advisor, and he promptly met me at my car when my appointment was ready and did a great job on my car afterwards and was pleasant and thorough when I picked my car up. I love dealing with our Honda Autonation.

Where are the donuts? Service was great but we were there almost 3 hours for a 3,000 mile checkup and we had a appointment. Sami took good care of us. We saw our car come out of service but it took a half hour before we got it. It just sat in the lot.

Great service!!! Isaiah was personable and very concerned over the extra time it took to update the software. I walked away unconcerned and will return for future services.

Isaiah did amazing!! Thank you for checking in with me during the visit to give me updates on the time.

1. Poor customer service. 2. Unnecessary work performed during my 90,000 mile service. 3. The 100 month battery failed after 4 years. My research indicates that it lasts only 4 or 5 years. Total cost of new battery with Honda paying 50% was 155.32. 4. I was charged for three10 OZ. parts cleaners. Total used for cleaning parts 30 ozs.? What parts were cleaned?

The technician damaged the dashboard on my 2019 Honda Pilot when the software update was done. Our Pilot is well taken care of and had 6000+ miles in it. The service writer was kind enough to bring it up to the manager but they did not offer to do anything about it and never heard back from the dealership again. My wife and I were very upset and disappointed about this because we take good care of our car and the dealership didn?t care about their customers nor their vehicles.

This was my first experience with AutoNation Honda in Roseville (my wife and I had just moved to the area). Considering the amount of work needed on my car (a 2007 Fit). they did it within a reasonable amount of time. The car works as hoped.

Found this dealership through Costco Auto Program, easy communication via text and email. set up an appointment to drive the car and check out the pricing. Up front pricing, able to view Invoice, MSP and Costco discount. the actual time it took to finalize the deal is why I gave them a 4 instead of a 5, way to long once the deal was made.

Kind of disappointed on my last visit. Had an appointment with Sami (not necessarily his fault). I think the whole scheduling system should be revised. Had an appointment at 11:00, was not seen by the advisor till 11:50-noon, said estimated wait time was 4 hours. 4 hours? What's the point of an appointment system to help space and allocate the labor then. I know it takes time to work an hour, and it should not be rushed, but 4 hour wait time with an appointment is kind of ridiculous. I had a visit previously for an appointment at 3:00p for a routine maintenance visit. As soon as I arrived they were already trying to reschedule because they predict they could not finish the job on time for the day. Again, what's the point of an appointment system then.

Great place lots of cars. My salesman Imron was great. Place was clean and the coffee was great

It was nice and pleasant. They were very honest. Made leasing a car very easy with affordable monthly payments. Did not mark up the vehicle like other dealers I been to. Overall I had a great experience I would recommend my family and friends.

always great service. in particular thanks to Nick and Edison, who worked very hard to get my emergency service done so I could be sure to make an out of town wedding. THANK YOU!

Nicholas C. was so kind and helpful in making sure I was taken care of. Super awesome dude! If you need any service work I would highly recommend reaching out to Nicholas. I Dropped my car off in a hurry and he reached out to make sure everything I requested was accurate.

I have been buying cars for the last 40 years and this place is the best! No procure, understanding and will work with you!

The waiting time was too long, received my car with a broken, detached plastic piece within the front bumper underneath the front license plate. When wanting to get into contact to fix the issue, I waited 2 hours before getting a hold of someone. Then they made a big deal about getting it fixed.

Saman Malganji was my service advisor. He was knowledgeable and efficient in getting me in and out for my 2020 Civic’s first service. My only problem was the check tire light came on a couple of miles from the dealership. I pulled into Discount Tire and Andrew checked the pressure on all 4 tires. Pressure was fine so Andrew said the tech at the dealer might have forgotten to reset the TPMS system after rotating the tires. He used the touch screen to navigate to vehicle settings and quickly reset the tire pressure light. Like the car and will continue to book my service appointments at AutoNation Honda Roseville

They have the best service James Harding the service advisor is awesome, very professional and courteous. I would recommend them to anyone!

He was very friendly and tried his best to help us to get our car fixed

I was very appreciative that AutoNation representatives were professional and helpful through the process.

Great folks over at AutoNation Honda! Took wonderful care of me and my vehicle!

5 hours to draw up paperwork. Delayed us till closing time then tried to rush us last minute.

Jimmy was accommodating and easy to work with. Service department was quick.

The Honda Ridgeline Sport model was just the truck I need at this time. It gives me room in the truck bed to carry very large items, room under the 2nd row of seats to carry smaller items and groceries, the comfortable ride I wanted and size I needed to fit my garage with room to walk by in front.

It was a great response from the service advisor J. Moon. He was able to assist with the needs of our car.

My service center guy never returned calls. The service center never returned calls or answered. Very poor customer service.

Great customer service, no haggle no pressure go visit if your looking for a certified pre owned vehicle. Ask for Eric.

it is a great place to look if you want to get a new car, competitive offering, friendly sales team.

Peter made the whole process smooth. I highly recommend tasking for Peter when shopping for a new or used car! :)

People are approachable and fast

Service advisor refused to communicate with me by phone and insisted on communicating by text. Advisor failed to respond to both phone calls and texts. Could not get through to service department on main phone number. Car was not ready as promised and advisor did not advise he would not be at the shop that day. When arriving, no one knew about my vehicle. Supervisor was not aware of what was going. My vehicle was not ready as promised at the end of the day. I have exclusively had my CRV worked on at this shop and will never go back again.

TJ was great. He listened to what we were looking for. He did not pressure us at all.

Sales person did an excellent job start to finish. The only reason I did not give all 5, for over all was the long wait it took to finish paper work. More staff in this area would have been a good idea to have.

Thank for my tire rotation and oil change

Once I arrived to the dealership for the financing things went smoothly

AJ warden was very pleasant to work with. He?s very nice and professional

Excellent relationship and professional services. Answer questions and pay attention to the need of their clients.

Kristy Lafleur was great through out the process. I definitely recommend reaching out to her if you are looking for a car. Experience at auto nation was great.

Great customer service with a quick and painless process. Will definitely not hesitate to bring my Civic back in.

Came in for an oil change. Jimmie was very helpful

Christian was easy to get in touch with & made the process easy. Everyone was friendly & helpful.

Very knowledgeable polite and helpful

This was the worst customer service we?ve ever experienced with Roseville Honda. We used to have Randy as our representative and Randy was very efficient. But this time we had this lady and she did not even introduce herself to us. She told us it would take 3 hrs to check our car and replace our battery but guess what? After almost 4 hrs of waiting for their call that never came my husband just went ahead and gone to the dealership since we still had to sleep to work that night and we needed my car for work. He found out at that time that the lady has not even looked at our papers yet. She just looked at it when he was there already. It took her about 20 minutes to finish it up. My point is, I hope they didn?t give u a time frame and lie about it. We can understand if they?re busy. We are too. We are all busy working people but we hope people don?t lie to us and waste our precious time.

Purchased used vehicle. Nothing bad or good stood-out regarding the experience.

after sale done, was rude terrible customer service when repair was needed

I have always been impressed with AutoNation Roseville because of James Moon. He makes taking care of my Honda a breeze. He takes the time to walk you through all the repairs, answering all of your questions along the way. He goes above and beyond to make sure that you know the status of your car and to be available for pickup even if you are running late. I used to dread dealing getting my car serviced as I always felt like I was getting taken advantage of. After a few dealings with James, now I no longer worry and am happy to drive up and drop of my keys cause I know that he is taking care of my vehicle.

They have a big inventory. We were able to drive the cars on our own which meant without masks and also that we could spend some time with the car we were deciding on. Our salesman checked in regularly but did not put a lot of heavy pressure on us to buy. It was the best experience I have had at a car dealership.

The guy the helped me didn?t have good customer service. Came in for a simple oil change and had an appointment. When he offered the tire rotation he didn?t say how much extra it was. Said it?d be over two hour wait but it was at least 3 hours. The autonation Subaru just down the street is so much better than the Honda one. I do not recommend this location for service.

The service was excellent

Great service by Akash Sharma. He was very professional and courteous. I highly recommend Akash and AutoNation Honda for your car buying needs.

This is my go to place to service my car. Their team is professional and courteous. I have peace of mind knowing my car is in good hands. Jim is an amazing service advisor. And I am happy I found this place. Thank you.

Waiting time and facilities needs to be improved, play movies at the waiting area.

Great service, James really went out of his way to help with our broken AC, definitely would recommend them to anyone.

Friendly and honored my quote from true auto. No back and forth gimmicks strait to the point. If your going to buy a vehicle ask for Peter Sobczak, TJ, and Kyle. They will help you out and make it happen.

I drive past at least four other repair shops to take my car here. I always get treated in a professional yet friendly manner, and the service teams clear options and good advice. I never feel like I am being pressured, deceived, or otherwise bamboozled. Quality is great. Communication is great. Professionalism is great.

Made appointment as they had the model I wanted on the lot, below mark. Car was waiting up front as promised. New CRV EXL. No surprises. Kristy was friendly and patient with my questions. Trade in was smooth. Test drive went well. The finance guy was friendly and professional. Wes. The whole purchase took around 3 hours. Car performs well so far.

Good and rewarding experience. Thanks to Anna the sales person , she was of great help to me thrrough out the process of purchasing Honda CRV 2021.

Courteous and professional. Work was done on time as promised. Service writer was knowledgeable. Facilities were comfortable.

Amazing stress free experience thanks to AJ. seriously can't recommend him enough.

I had a very good experience buying my new Honda CRV EX. They were efficient and helpful and wanted to help me find what I wanted.

Jimmie has always been very professional and helpful!

Wnt there for a schrduled oil change. Came back 3 hours later to pick it up and they still havent touch my vehicle . They are booking more than they can handle.

I bought my car in January. I brought it back for squeaky brakes, nothing wrong but still squeaked and oil light on too Paid this time for break check... they said my oil sending unit was leaking and all over pan too... no oil leaking anywhere I park, no smell of oil... so said they would take care of it and it would be under my warranty I bought... A week later I return for a service apt and two hours later they said it's not covered by my extra warranty but thru kia factory... No1 followed thru all week to find that out and I could of saved a trip and time off work!!! I was accommodated with gas but 2x for brake check and now 2x they cant fix sending unit and 3wks out for kia to set another apt. Someone is not doing there job!! They could of saved me my time and travel from Amador County to Roseville!! I will not suggest or advise anyone to go to that service department!! I am very upset and frustrated. Now I need to take another day to get my car fixed and I am not happy. Thx

efficient and friendly staff.would come back to have mu next service..And I just walked in, still James Harding accommodated me.Thanks!

Great service by the team and especially my sales person TJ! Definitely going to be back and will be sending lots of friends and family over.

Staff was personable and helpful.

Truly a No Hassle dealership experience! After visiting multiple dealers for a new car I was looking for; finally found a place that is totally deserves 5 star out of 5 in all areas. Until doing business with AutoNation Honda Roseville, I didn’t know that buying a car from a dealer could be so easy, convenient and fast. I did my price negotiation over the internet; as multiple sales managers were very helpful and asking right questions; listening my thoughts; then showed up on the dealer to test drive and finish paperworks. No surprises, no time wasting; and lots of great people running around the dealership. My car was clean and ready waiting for me to test drive in 5 min of my arrival; and entire process was done in an hour or so; with no hassle. AutoNation Honda Roseville Team configured my car on my choices prior to leaving there; gave me a great summary of technical features etc. At the end of the day; I had a great top rated experience that I wasn’t even expecting from a car dealer. I think the key is “people”. As I saw at AutoNation Honda Roseville, everyone from the time I walked in to depart was nice, courtesy, even funny; what a great environment! Thank you for making my new car purchase a NO HASSLE with great price and deals.

Truly a No Hassle dealership experience! After visiting multiple dealers for a new car I was looking for; finally found a place that is totally deserves 5 star out of 5 in all areas. Until doing business with AutoNation Honda Roseville, I didn’t know that buying a car from a dealer could be so easy, convenient and fast. I did my price negotiation over the internet; as multiple sales managers were very helpful and asking right questions; listening my thoughts; then showed up on the dealer to test drive and finish paperworks. No surprises, no time wasting; and lots of great people running around the dealership. My car was clean and ready waiting for me to test drive in 5 min of my arrival; and entire process was done in an hour or so; with no hassle. AutoNation Honda Roseville Team configured my car on my choices prior to leaving there; gave me a great summary of technical features etc. At the end of the day; I had a great top rated experience that I wasn’t even expecting from a car dealer. I think the key is “people”. As I saw at AutoNation Honda Roseville, everyone from the time I walked in to depart was nice, courtesy, even funny; what a great environment! Thank you for making my new car purchase a NO HASSLE with great price and deals.

Everyone was very nice and provided excellent Service

I am satisfying service and adviser . Good experience

I love my Honda and the staff at autoNation Honda roseville.. The service department and sales are great people and they treat you like family.... They also take care of you and your car..... The only place I go to purchase or for service They are #1 in my book..... ❤️ ♥️ 💜

Autonation Honda Roseville is my favorite Honda dealership to take my Insight to. James Moon in service is a solid guy.

Helpful and timely

Mason in sales and James in the service dept. are extraordinary. They completely understand the process and dedication of customer service, communication, and professionalism. James is efficient, thorough, and keeps you entertained with integrity while paperwork is being processed. I really appreciate James and what he brings to AutoNation, I only hope they know how important he is in the process for customers. Mason is amazing at keeping information flowing and going the extra mile to get answers and is a 5 star member of the sales dept.

Jimmie is always so helpful, responsive & an overall pleasure to work with . My car is always taken care of .

Very friendly and helpful service writer.

I had doing research on used vehicles and came across a 2020 civic with 13,400miles and asking price of a little over $18k. And a buddy of mine told me to watch for the esavings of $3500 of MSRP for a 2021 civic with 10 miles. The numbers where very close and so I made a couple calls to near by dealers and they couldn’t compare. So Jason my sales guy started doing business quickly. Thanks Jason

The process was pretty smooth. Our original sales rep did not show but Sam was able to step in and provide us with great experience.

The customer service was above and beyond. Eddy and Ana were amazing.

The service is awesome, the work was done in a timely manner very happy

Emmanuel was great! I told him I don’t want to haggle just give me your best price on a Honda Accord expecting to be disappointed and he came back with a great price we couldn’t believe. We talked about it over the weekend and decided we could afford to go to a Pilot and we bought that. :). This was a first for me to go to his manager and told him how pleasurable working with him was. Very satisfied customer first time my wife was happy too.

Positive experience. James answered my many questions in a polite and professional manner. Staff wore masks, dealership appeared clean and tidy.

Honda reviewed and repaired my car with a high level of service and customary washing, sanitizing and tire pressure check.

This review is in comparison with my previous experience at Niello Acura in Roseville (Acura is the luxury vehicle division of Japanese automaker Honda). AutoNation Honda Roseville sales associates should improve their performance. Although, they seem to be good persons and have very competitive prices. However, the CFS Manager was very helpful and professional as well as their Service Advisor (Sami Malganji). During my experience, I had to wait for a long period of time to get my vehicle and paperwork done. The sales associate never ask if I needed some water/coffee, etc. He did not go on very details on all the features that the vehicle offers, even though they are very similar to Acura and I was only provided with one set of keys. Additionally, went back 16-days after purchasing my vehicle with a relative to purchase a 2021 CR-V Hybrid Touring (potentially in cash), but Mr. Sobczak did not keep on track with who he was doing business as he could not remember my relative nor what vehicle she was to purchase. Indeed, Mr. Sobczak confirmed that they will be seen each other in the afternoon, but he still did not remeber her. Then, he was not very clear when they were emailing back and forth in order to hold the vehicle for less than 24 hours, since my relative had to commute from the Bay Area. Long story short, my relative did not like the current colors, but she reconsidered to get one of the available units. However, we did not purchase the 2021 CR-V Hybrid Touring, because the Mr. Sobczak was not very good at sales. Again, he is not a bad person, but his performance is the worst I had ever have to deal.

Marie Quedada is great. Took my car in with a question about my battery. Marie was quick to get me an answer and solve the issue.

I have had great experiences every time I have brought in my car to get serviced. They work quickly, communicate well, and overall do a great job.

Sam Malganji and the rest of the team always get my car in and out quickly and are patient as I try to understand the technical jargon. My family and I continue to buy our cars and take them for service here since they always do such a great job.

Great experience buying my new car. Thank you Christian.

Staff is friendly and helpful.

My service tech was very attentive, professional and friendly. I was skeptical due to previous experiences with other dealers taking an excessive amount of time for any service. I was promised that I would be in and out in an hour and that's exactly what happened!!

Good rapport with agent . Satisfaction with work done

The salesperson, Peter Sobczak was really great. He went beyond just showing us a car. He really cared. The problems came when we were about to purchase the car, signed the contract and waiting for delivery. They came back to us and said they could not sell the car because it was not a "new" car. It had been sold before. What a mess. They finally found another car in Richmond and it was delivered the next day. Because of me needing to be someplace the next day I said I would pick the car up the following day but they said I had to pick it up THAT day. I missed my app't because they were late getting the car. When I got the car there was no time to go over all of the features. They did point out the rebates from the Feds, State and SMUD. I called the State rebate number they gave me and I was told the rebate goes to the dealer and they were supposed to discount my purchase price. They did not do that. At this point I am waiting for a return phone call regarding this issue,

It was bad and very much pricey repair labor job. I always go back here but unfortunately the service hasn't been good for the last two in service to my vehicle. No, I'm not going back here.

I can in with a battery problem the service I received was excellent. Sami was very helpful and right there when I needed help the staff was also extremely helpful

Both times I’ve gone to this location the salesman and the service employees were cordial and listened to what I said I thought I might want and what I would need. They maintained communication in a friendly and appropriate manner giving me updates on my cars servicing throughout. Definitely going to maintain having my car serviced here.

Thank you James Harding for making sure our vehicle gets all the service it needs at a fair and reasonable price.

Pleasant and courteous service rep. recommended by a previous service rep who we were very satisfied with. My husband and I purchased Hondas from this dealership. The location is nearby.

Totally professional and customer service focused. Delivered as promised.

Great customer service from James Harding.

Didn't have any problems took my car in they had it ready. I always get great service. Great Honda Roseville

I'm very thankful for Ray Turner's help since day one when I start looking for a CR-V. He made AutoNation Honda Roseville my top choice when my friends and families asked me about my dealership experience. I will definitely be there again if I were to purchase another vehicle.

Easiest dealership I?ve ever done business with. They make things possible.

I am happy with my ca and my salesman it helpful to me and my financial it great I will come back and refer friends to them

Professional and worry free

Sam was very helpful with my questions , also very helpful with my service, Sam had definitely made my day a lot easier thnk you

Responding to valid customers in a very professional manners. Service advisors are well trained in dealing with the customers, discussing any issues about customers cars maintenance. Maintenance service timeframe is within the estimate duration.

Nothing but wonderful things to say about both of my experiences. This is my second purchase from Oscar Gonzalez! He actually cares about his customers, their needs and if they are over all happy. Truly a Wonderful asset to AutoNation Honda! His whole team went above an beyond for my family! I have already recommended him to several friends. Thank you Oscar! I love my 2021 Honda Accord.

When they didn?t have the car I wanted they got it! They made the butting process easy by delivering car and papers to sign to my house since I didn?t want to spend long hours inside before my scheduled surgery.

Great service, car was done on time. Staff was friendly and attentive.

Always very happy with service. Very friendly, professional and helpful.

I went to the Roseville Honda dealership by walking, no appointment due to emergency service needed. The line was long , but their teams service are great , I have helped to get in within 5 minutes by James Harding, I was thought my tail lights didn’t work! He checked it, it still works 😀then he did the complimentary multi-point Inspection service to make sure my car is ok. He is great professional and high work performance service. I really appreciate . Thanks all the great teams and specialty James Harding for the best and cheerful services ever.

They were super friendly and listened to all my wants and needs! I’m in love with my new Toyota Corolla! I recommend everyone go here for there car there on your side and work hard to get you the best deal on the car you WANT!!!!

James made my scheduled service quick and easy.

It was a great costumers served that Jonathan Oconnell gave us to me and my family. Always with a big smile and very kind .

Thanks to Nicholas and service department at Auto Nation Honda for another checkup on my 2020 Honda CRV everything went smooth done on time looking forward to seeing them next time 😄

Service and service manager was good. It was busy but the manager ensured I got my car in time.

We got an oil change last week and we ask to them to rotate the tires and we just found out that the wheel nuts aren’t tight enough... this is a big time safety issue!!!

We have bought two Honda’s from Roseville & serviced them there. The staff and managers have always been knowledgeable & courteous. Customer Service has been excellent. 5 star.

We purchased our CR-V in November 2020, and our Honda representative Ares Gisawi provided us with an excellent buying experience. Ares was professional, efficient and courteous. He quickly obtained all the information we requested and matched us to the perfect car. We love the car and would highly recommend Ares to anyone in the market for a new vehicle.

very good and Professional service

Great service from Jimmie. Clean facilities. The wait time was reasonable

I was attended by Jimmie. The customer service provided by this gentleman was exceptional and personable. My vehicle was completed in a timely fashion. The services provided were explained by Jimmie in a detail oriented manner. The week consisted of many challenges, Jimmie made certain my vehicle was not one. This was truly appreciated.

Great service! Zac and Kameron helped me out and both were awesome to work with. Actually was the deciding factor of which car I went with.

I brought my car in for a recall. James was the representative assigned to my car. His customer service was top notch. He went above and beyond and was very attentive. If I need to bring my car into the dealer in the future, I hope James will be my representative.

I brought my car in for a recall. James was the representative assigned to my car. His customer service was amazing. He went above and beyond and was very attentive. If I need to bring my car into the dealer in the future, I hope James will be my representative.

Excellent Service! Great customer service!

Had to wait in the arrival area with my car for 15 minutes before someone finally acknowledged my presence. Otherwise, service was fine.

I worked with sales associate Kristy Lafleur. It was a great experience. She replied to all inquiries I initially had quickly without any of the nonsense usually involved with dealing with car salesman. I had an appointment as the dealership opened and she came in early to make sure the vehicle was there and had it washed and ready up front for me. She knew I had limited time and was fast paced and courteous of my needs. She made every effort to make the buying process as quick and easy as she could. This was the best car dealership experience I've had and she was the best sales associate I have ever worked with.

Excellent service good costumer service

I had a great experience getting a car to lease here! They worked with me in a timely manner and were very accommodating. Joshua Fowler was very helpful and informative with everything. I will be referring others here for a seamless experience as well.

Great selection, great service (Thank you Sam and Team!) and a pleasant and welcoming showroom and service area. Thank you AutoNation Honda Roseville!

I AM VERY SATISFIED WITH MY NEW HONDA SPORT .❤💯.ONE SALES LADY IS THE ABSOLUTE BEST HER NAME IS KRISTY . IF YOU NEED A CAR I HIGHLY RECOMMEND GOING THERE . IVE NEVER BEEN HAPPIER.. GREAT SALES HELP AND A GREAT CARING LADY THANK YOU FOR ALL YOU DID FOR ME

Attention to details and the maintenance needs of the vehicle.

Easiest auto purchase ever - sale staff was friendly, knowledgeable, helpful - quickest auto purchase I’ve ever experienced.

This is for the service center. I do not have any experience or reviews for the car sales part of this business. Do NOT go here! The only reason why we used this place was because we had a warranty on our car, so we had to use the Honda Dealership. However, now that the warranty is up, I will never go to this place again. I took my car in to get my brakes fixed. The mechanic did not fix the brakes correctly and made them loose, which in turn caused my brakes to fall off my wheel as I was driving and completely stop my car "dead in its tracks". If I had been on the interstate, I could have been hit and/or very badly injured because my car would not budge. My two young children were with me at the time. They did fire the mechanic who fixed my car, and since they replaced my brakes, my tire, and offered to do a few other smaller repairs, I decided not to give a bad review. However, a few months ago we took in my car to get the air conditioning fixed. I continued to tell the mechanic the issues. It was covered under warranty at the time, but I was almost at 100,000 miles, which is why I took the car in then. The mechanic "drove around my car" and couldn't find anything wrong. So, they kept it overnight. They said they "found the issue" and fixed part of the air conditioning and said everything was good. So, I took the car home. The air conditioning worked for a little while, but then the EXACT same thing started happening again, which of course meant they did not fix the issue. I took it back in, but since my car was over the 100,000 mile mark, they said it was not covered under warranty anymore. They charged me the full amount even though I continued to tell them I shouldn't pay because they didn't fix it the first time, and it was their fault for not fixing the problem to begin with. I will NEVER go back to them. Other people had told me to never use them, but I needed to because of the warranty. However, NEVER again.

I love my pre-owned Honda but I have found that after the sale communication is very challenging. We did not receive any paperwork on our loan and I had no way to make a payment. I called the dealership but it took two or three calls before I could get anyone to answer my questions. By then I was late on my payment. There was also a seat missing in my car and I was told the dealership would get it for me. Now, 5 months later and me pestering and pestering and it has come in. I really appreciate the work it took to get it but I do not believe that I would have gotten it if I had not been persistent. Communication is very hard after the sale. I feel that perhaps there are not enough employees and the ones there do not have the time needed to fulfill their obligations.

I am very satisfied with their service and customer service. I recommend this dealership to everyone. They are great 👍

The dealership was very clean. The service team provided updates regularly and the car was ready as promised. The only complaint I have is that i was told my car would be washed, but it wasn?t.

I recently had a rear seat latch malfunction with my new Honda Civic and I got in for servicing and the issue was fixed promptly. The staff were incredibly courteous and attentive to my needs, very much appreciated.

Professional. Courteous. Quick. Thank you for the great work!

Their service department is outstanding in customer service. Jimmy helped me this time and he is the ultimate professional!

I came in for transmission fluid and brake fluid change and Agent Sami Malganji at Roseville CA Honda service helped me out and he was very kind courteous and helpful; has excellent customer service.. Thanks so much!

Emmanuel is the sales person I work with and he was excellent. Very knowledgeable, very professional and very low-key. He is a model for all sales people as far as I’m concerned. I am so lucky I found AutoNation Honda As I was stressing out the whole car buying experience.

They got the recall done real fast and called me within about 1/2 hour. Good Job

Anna Blankert (Internet Sales Professional) and Brian Watkins (Sales Manager) at AutoNation Honda in Roseville have been so wonderful in getting my wife and I the car we wanted. Great communication and fast respond. What we love most is their sincere gratitude in helping us get the best price within our budget. There wasn't any hassle. Everything was well handled and smooth. We appreciated so much! Definitely recommended!

Nick who helped me with the routine oil change and check up did a great job.

James was helpful and efficient with my service appointment as usual. I call ahead to schedule with him!

Rich my service advisor is very well in knowledgeable with my car needs and very attentive.

Sam Malganji, Service Advisor, is operating under the banner of Excellence. Mr. Malganji is definitely an asset to AutoNation Honda Roseville. Under his leadership and coordination at Honda, I continue to be one happy customer. Thank you, Mr. Malganji and Team!

James Harding provided great customer service. He is always a pleasure to deal with!

I was very pleased with the service provided to me by Isaiah Mitchell and his advise on handling my Smog test issue.

Quick and easy! Rich helped me with my oil change and tire rotation. Will return for my next service!

Great experience overall. Anna followed up with me the end of January to schedule an appointment because my lease was coming up. She got me in on the day and time that worked best for me!! This will be my 3rd car with AutoNation and I will continue to as long as I get the amazing customer service that Anna provided me that day. She got me in a new car that I absolutely love. Thank you Anna!!! ❤️