AutoNation Honda Roseville: A
Honda Dealership Near You

Welcome to AutoNation Honda Roseville. We look forward to serving your Honda needs in the Roseville area. Before you stop by for a test drive, be sure to read our happy Honda customer's reviews!

Recent Reviews from AutoNation Honda Roseville

We are used to family owned dealership that was great with service and are not a fan of huge dealers that deal in volume and dont care about the individual customer . My husband is now at the service dept for the 3rd time to have a small oil leak repaired . The first time , he also had the timing belt replaced as he needed shocks and thought it would save $ to do the timing belt at the same time. The car came home from Auto Nation time 1 and my husband discovered the small oil leak.He called and took it in-was told it was residual and sent home, 2nd time and immediately discovered the oil leak AGAIN . My husband was scheduled to go a fishing trip with friends and was to drive but couldn't use our pilot as he didn't want to drive pilot with the oil leak. He is now after returning from the fishing trip at the dealer for the 3rd time. My husband is very nice but I am losing patience with the amount of time that is being spent on this matter driving back and forth from sun City Lincoln and waiting,....after we already paid over $2,000 on repairs. He is being kept waiting after taking the car in for the 7:30 apptm, today already 2 hours. He should have been given better service and definitely there should be better quality control of repairs which has not happened. I told my husband if we consider buying a car from auto nation will depend on how well and competent the service dept performs. So far, we are not impressed. We are senior citizens and our life is becoming shorter each hour he waits and spends getting the pilot correctly repaired. His valuable time shouldn't be spent making these multiple returns on repairs not being done correctly the 1st time. We miss our old dealer My husband spent about 4 hours at the dealership and was sent home without the cause of the leak identified. Why?? Is this good customer service and just giving up? When I take my car to an authorized dealer I expect the dealer to be competent and to be able to trouble shoot and fix the problem maybe with a 2nd visit but to be sent home after 3 visits without the leak identified and fixed has caused me to lose confidence in this dealership. When the pilot leaks again, I will probably take it in as my husband is tooo nice. The Company's CEO needs to be made aware of how shoddy we are being treated as Senior Citizen and the failure to do an adequate diagnostic and repair on the Pilot. I will be making every effort to escalate this beyond AutoNation Roseville to have this matter reviewed.

Donna Fields May 25, 2018

Three years ago, when my family and I decided to buy a new car, we found ourselves on the Autonation Honda dealership in Roseville. Our salesperson Luron “Ray” Turner was incredibly helpful and helped us find a brand new Honda Civic that fit our needs and budget perfectly. That is why, the following year, when we needed another vehicle for a work vehicle, we returned to Autonation Honda. So it would only make sense that we would return again when we were seeking our next car, which we did. This time it was a 2013 Kia Optima EX. Based upon our two previous purchases with Ray Turner and this dealer we had high expectations of a quality purchase and outstanding customer service. Unfortunately this has not been the case. While Ray was extremely helpful during the purchase, the “after-purchase” customer service has been nonexistent. While we were promised a 30-day follow up service and 60-day warranty, there has been no follow up from the dealership or reply to my inquiry when I emailed Ray Turner (because we did not know who else to contact). While I would normally suspect that this could be an oversight based upon our previous purchase experiences with Autonation, in light of my discovery of what appears to be extensive concealed damages on the vehicle that was sold to me, I can't help but wonder if they are concerned about having this vehicle back at Autonation Honda. The reasons we returned to this dealership were based upon our previous buying experiences, the dealer provided Carfax report and the dealers statement that the vehicle had undergone a vigorous inspection. I understand that a Carfax is not always accurate, I do expect a dealers inspection to be. As I continue to discover issues with the car such as brake issues, ball joint noise and “popping” and the discovery of punch-throughs in the body where it appears that repairs have been made, I cannot believe that this vehicle would have passed even the most lenient of safety inspections. Certainly I do understand that a used vehicle can have certain, and expected, wear and tear however, so concerning are these issues, that I do not have confidence in the vehicle to drive it on the highway. I would have expected this at, say, a “buy-here-pay-here” type of used car lot, but never at an Autonation dealership. It is unfortunate that it has, as my family and I will never purchase another vehicle from any Autonation dealership, anywhere.

Jeff Blevins Feb 13, 2017

I just bought my new 2016 Honda Civic EX from Autonation Honda and am very happy with it and was surprised at the great customer service I received. I had been researching new cars, but was waiting on my tax refund before buying. I had just made a visit to a Hyundai dealership, and the salesperson was very nice and helpful, but when it came to talking with the sales manager, he was the cliche pushy, sleazy salesperson we all want to avoid. I kept telling him I didn't want to buy right now and wanted to think on it, and he made me an unbelievable deal, but I didn't feel comfortable doing business with him. I didn't get that pushy or sleazy vibe at Autonation Honda. I had been there a couple weeks earlier talking to Jordon, who was helpful in showing me the different car models I was looking at, but didn't push me on making a sale. When I went on the day I bought the car, Peter helped show me the features on the car that would be best for me, and showed me the numbers and I said I would have to think about it, but he wasn't pushy either. He was very personable. I wouldn't have considered a lease, but Sonny the sales manager spent a great deal of time explaining leasing vs. buying and wanted to make sure I was comfortable with everything, and he was also very personable. I still said I would have to think about it, but he didn't push me either. They were also willing to hold my check until I received my tax refund, so I wouldn't have to wait to drive home the only blue Honda Civic EX left on the lot. I went home and did some research on true car to see the best price I could get, and after feeling so comfortable with all the people who helped me, especially after talking to Sonny, I called him shortly after coming home and gave him the true car price, and he lowered the price of the car. I came back and signed the leasing agreement with John from finance, and he was also honest and straightforward with me about the options. Bottom line, I felt everyone here was honest and helpful and made me comfortable with buying a new car. I went in with the idea that all car salesmen are pushy and sleazy, but I didn't get that vibe from Autonation Honda. I would buy another car from here.

Adina Vaughan Feb 15, 2016

NICHOLAS BOUDREAUX is the worst man at Roseville AutoNation Honda, he should be fired for treating costumers like he treated me on 12/11/15. As a first time buyer I expected to be respected, informed and listened while I was signing legal documents. Instead this man misled me throughout this process...he handed me papers and didn’t explain me clearly when I asked legal questions. I have never felt mistreated until I met Nicholas Boudreaux. He has no skills with people, no manners, and no education. I had the most horrific experience buying my first car. I went on Friday to see a car and found a “good deal....” I made the decision to purchase it with a two year maintenance warranty that they had promised me. Everything seemed okay at first, I was happy until I met the finance man, NICHOLAS BOUDREAUX. When I arrived to his office.. the nightmare began! The warranty that was promised by the salesman was a lie, which was never explained to me until I had already signed the documents. Nicholas Boudreaux was unprofessional, unethical, disrespectful and rude to me. He did not explain anything and if I asked a question about MY CAR, his answers were "I already told you, didn’t you see?", Nicholas just wanted to get out of the office. As a first time buyer I had many questions that were never answered due to the lack of professionalism from Nicholas. He never made eye contact with me or asked me if I had any questions, he just kept saying "sign here, sign here" when I asked him about the maintenance warranty he said with a smirk on his face and ironic voice "you don’t have $100 to change your oil?" The money was not an issue, the issue is the way he was treating me, but that did not stop him…he kept with his bad attitude and was more rude after that. His last comment was "I'm not going to sugar-code this deal, do you want it?" Yes, someone like that should not be near people. I left this place crying and wishing I had never purchased this car.

Melisa Santacruz Dec 12, 2015

I am looking to purchase a new, 2016, Mazda MX-5, Miata. They are just being released and are in great demand. I live in Reno, Nevada and called many Mazda dealers in California to learn what was available. I carefully screened the Dealers for good buyer reviews. Autonation had excellent reviews and Autonation had the exact car I wanted. At the time of my inquiry I learned that it had arrived in port and was due to arrive at Autonation in about one week. I told the New Car Sales Manager, Brad Tiplett, that I was willing to buy the car for cash and he assured me that the car was mine and that there was no need for a deposit. He then had Sam Condon, one of the Internet Sales Managers stay in further contact with me. Condon confirmed that the car was mine and we discussed payment and pick-up by an out-of-state purchaser issues. He told me that he'd get me an out-the-door price. While waiting for that car Mr.Condon contacted me to inform me that Autonation had two other pre-ordered cars that had become available and that he wanted to give me the first chance at them. I told him that I'd pass as I preferred the one we had agreed upon. He acknowledged my e-mail. A week passed without any follow up information from Autonation so I sent Condon an e-mail requesting the car's status. Carson Wittwer, another Internet Sales Manager (how many "Managers" do they have?), responded that the car had arrived in the showroom an hour before, he attached a complete Sales Contract with the out-the-door price and asked me if I still wanted it "as there are a couple of people interested in the car and I wanted to make sure you got your chance at it." I immediately responded that I did want the car and would pay a deposit for them to hold it until I could drive down to pick it up. Their immediate reply was "Right after I received your email, I went to my management and asked about the car and found out there is someone on there (sic) way with a trailer from Bakersfield to pick up the car tonight." So, the car that was mine and was reserved for me per the word of three of their Managers, was not mine. I guess they were holding me in reserve. Do not buy from these unworthy, dishonest and, unfortunately, typically sleazy, Car Salesmen.

leftys7 Aug 1, 2015

I have always cringed when walking onto a car lot, just knowing I would be mobbed by salesman and to have the financial part drag on for hours. Today was much different. Domonic answered the phone when I called to see if the Honda Ridgeline, that was on their web add, was still available. He said he was pretty certain but wold check and call me right back. Still there! We were there in less then an hour and he had it pulled around and ready for a test drive. After my girlfriend and I both had a go at it for a few miles each, we got back to the office and began the paper work. Domonic kept us up to date and informed how everything was professing, with our credit rating and the mangers offer on our trade-in. So far, so good! Eddie, the finance manager greeted us and said he was nearly finished getting everything in order. In the mean time, Domonic was kind enough to run to Taco Bell and get the two of us something to curb our hunger pangs. He even treated :o) The 1st offer on the trade-in was 1/2 what we wanted but we quickly met half way. We agreed on a financing package that was pretty much what we had in mind, before leaving the house. The interest rate was higher then I would have hoped for but that too was also adjusted in our favor. It was enough of an adjustment to warrant adding a good warranty, Gap coverage and lifetime service. We were in and out in about four hours. Not to bad. We did not really expect to drive off in a car today but just wanted to test drive that make and model, after seeing the great reviews. Given some recent financial issues, we were wondering how bad the interest rate would be and we were well prepared to continue our search for the right dealer if Auto Nation was not willing to make a fair sell. One issue remained- we did not bring the Pink slip for the trade-in with us. Not a problem. Domonic drove the 20 miles to our house and picked it up, after the sell. So- thank you Domonic, Eddie and Auto Nation for a very pleasant and painless transaction. Looking forward to creating some good memories in our Ridgeline.

StevoG Jan 18, 2015

My girlfriend and I were interested in a 2014 Honda Accord EX-L V6. We had done our research for about 6 months and started shopping around at different dealerships. We talked to Reno, Carson City, and Las Vegas dealerships. The lowest quote we got from those dealerships was not what we were looking for. We decided that we would be willing to go to California if the price was right so we decided to put in for a quote through AutoNation Honda. The very next day we were contacted by Darby Meyer with a quote for $25,975 (almost $3,000 under invoice). Darby was extremely helpful and accommodating. He answered all of our questions over the next couple weeks and never jumped prices around or tried to change what we wanted. After we shopped around a little more to see if we could get a lower price we decided to make the drive to Roseville. Once we arrived we were immediately greeted by cheerful staff who got Darby right away. We already had the car picked out through their internet service. We were test driving the car within five minutes. After the test drive we decided we would purchase. Everything was very straight forward with very little confusing salesman mumbo-jumbo. Darby did everything he could to make our experience as quick and painless as possible. It was a very busy day so it took about four hours for us to get out with the keys. However, the four hours wasn't spent with us being bombarded by "packages and extras." Darby was not pushy at all and got our paperwork signed and had us sitting with the finance manager as soon as possible. After about 10 minutes with the finance manager we had the final contract signed and keys in our hand. Darby then went so far as to help us figure out some of the technology in the vehicle (However, we already knew most everything due to our extensive research on the vehicle). We were driving off the lot with smiles on our faces in no time at all. I would highly recommend AutoNation Honda Roseville to anyone looking for a new Honda. AutoNation is a high volume dealership so they really can get you an extremely low price on the exact vehicle you want. Also, ask for Darby Meyer. He was very helpful and not a pushy salesman type. All in all and A+ experience. Thank you Darby and thank you AutoNation Honda Roseville! Advice for buying a car: Do NOT be in a hurry to purchase a vehicle. Do your research for months before you plan to buy. After you find the exact car you want, start to hunt for the price you want. Try not to test drive until you are ready to buy and have found a deal you want. Cars are just mechanical objects. There are 1,000s of them just like the one you want all over the country. Do not fall in love until you sign the contract and the car is yours. Be open to traveling for a good deal.

Josh Bowen Jun 8, 2014

My girlfriend and I were interested in a 2014 Honda Accord EX-L V6. We had done our research for about 6 months and started shopping around at different dealerships. We talked to Reno, Carson City, and Las Vegas dealerships. The lowest quote we got from those dealerships was not what we were looking for. We decided that we would be willing to go to California if the price was right so we decided to put in for a quote through AutoNation Honda. The very next day we were contacted by Darby M. with a quote for $25,975 (almost $3,000 under invoice). Darby was extremely helpful and accommodating. He answered all of our questions over the next couple weeks and never jumped prices around or tried to change what we wanted. After we shopped around a little more to see if we could get a lower price we decided to make the drive to Roseville. Once we arrived we were immediately greeted by cheerful staff who got Darby right away. We already had the car picked out through their internet service. We were test driving the car within five minutes. After the test drive we decided we would purchase. Everything was very straight forward with very little confusing salesman mumbo-jumbo. Darby did everything he could to make our experience as quick and painless as possible. It was a very busy day so it took about four hours for us to get out with the keys. However, the four hours wasn't spent with us being bombarded by "packages and extras." Darby was not pushy at all and got our paperwork signed and had us sitting with the finance manager as soon as possible. After about 10 minutes with the finance manager we had the final contract signed and keys in our hand. Darby then went so far as to help us figure out some of the technology in the vehicle (However, we already knew most everything due to our extensive research on the vehicle). We were driving off the lot with smiles on our faces in no time at all. I would highly recommend AutoNation Honda Roseville to anyone looking for a new Honda. AutoNation is a high volume dealership so they really can get you an extremely low price on the exact vehicle you want. Also, ask for Darby M. He was very helpful and not a pushy salesman type. All in all and A+ experience. Thank you Darby and thank you AutoNation Honda Roseville! Advice for buying a car: Do NOT be in a hurry to purchase a vehicle. Do your research for months before you plan to buy. After you find the exact car you want, start to hunt for the price you want. Try not to test drive until you are ready to buy and have found a deal you want. Cars are just mechanical objects. There are 1,000s of them just like the one you want all over the country. Do not fall in love until you sign the contract and the car is yours. Be open to traveling for a good deal.

Skydiver_Kid Jun 8, 2014

I bought a 2014 Honda Accord V6 Touring from Autonation Honda Roseville and the overall experience was great. The internet salesperson, Dominick Daurizio, was extremely knowledgeable and easygoing. He let me leave the dealership after my first test drive without any hassle (the Toyota dealership was the complete opposite... I felt like I was being kidnapped). About 2 weeks later, after I had narrowed it down to the car I liked, I came back ready to buy and Dominick was easy to negotiate with. I also had the luxury of having a friend with me who is a GSM at another dealership, so he made cutting through the haggling hassle/process very easy. The financing went smoothly as well. I brought in a pre-approval from Golden One, which had me at 2.79% APR for 60 months and their department got a me a deal at 1.9% for 60 months. Quick and easy. My only hangup at all was when I was going over all the warranties and services they offer. I don t remember the gentlemen s name, but he had just bit of that sleazy salesman feel to him. Don t get me wrong, he was polite and all, but even after my buddy (the GSM who knows the ins and outs) told him to please just give us his best prices up front, he still went into cheesy salesman mode. Only after I declined the extremely high priced 7 year warranty (well over $2,000) did he remember that there was some specials and some Honda cash that he forgot about. After dropping the price a bit, and adding an extra year onto the warranty, I went ahead and purchased it. My friend let me know that the price could have gone lower, but it was already close to 11pm and I was ready to get the show on the road. Overall, I was very happy with my experience purchasing my Honda Accord V6 Touring from them. The sales department was extremely, friendly, fast and accommodating. I m reading a plethora of 1 star comments on their service department, so I m really hoping that I have a positive experience with them when I go in for oil changes and repairs.

Robbie Panco Nov 19, 2013

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